Decisions and determinations

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This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.

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Displaying 38891 - 38900 of 39537
Decision Decision number Decision date
On April 25, 2018, in Decision No. LET-A-30-2018, the Canadian Transportation Agency (Agency) initiated an inquiry in respect of numerous flight disruptions experienced by passengers of Sunwing at the Toronto Pearson International Airport between April 14 and 18, 2018. On May 2, 2018, in Decision...
LET-A-93-2018 2018-12-24
Introduction Present complaints filed by Queen’s University and Public Health Agency of Canada On November 22, 2011, Air Canada filed with the Canadian Transportation Agency (Agency) certain revisions to Rule 109(C)(5) of its Canadian Cargo International Rules and Rates NTA(A) No. 246 Tariff ...
LET-A-97-2012 2012-07-03
BACKGROUND [1] The CTA requires air carriers holding domestic licences issued by the Agency to be Canadian, as defined in subsection 55(1) of the CTA. This is a requirement that must be complied with at all times. [2] On May 31, 2019, Onex filed an application with the Agency requesting an advance...
LET-A-99-2019 2019-12-10
Summary [1] The Canadian Transportation Agency (Agency) has before it six applications in which applicants seek to travel with an animal that is or could be an emotional support animal (ESA). Because a growing number of persons with disabilities seek to travel with ESAs, the Agency has decided to...
LET-AT-55-2022 2022-12-14
SUMMARY [1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning the carrier’s alleged refusal to transport the applicants with John Liland’s oxygen unit and their subsequent inability to access medication packed in checked baggage. [2]...
LET-AT-A-104-2019 2019-12-24
BACKGROUND On November 22, 2017, the Canadian Transportation Agency (Agency) issued Decision No. LET AT-A-78-2017 (Decision) wherein it found that Ms. Jodhan is a person with a disability and has encountered an obstacle to her mobility. The Agency stayed the consideration of the question of whether...
LET-AT-A-11-2018 2018-02-14
This is further to the attached letter from Air Canada dated November 3, 2000, with which it provided to the Canadian Transportation Agency (the Agency) a copy of the complaint Ms. Ducharme has also filed with the Canadian Human Rights Commission. In addition, Air Canada made a statement in this...
LET-AT-A-12-2001 2001-01-11
Summary [1] Sarina Cormier filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding Air Canada’s refusal to allow her to assume responsibility for the care and safety of her child when she travels with a support person under the 1P1F policy, and regarding...
LET-AT-A-12-2024 2024-04-05
Background The Canadian Transportation Agency (Agency) is presently considering applications filed by Eric Norman, Joanne Neubauer and the Council of Canadians with Disabilities (collectively referred to as the CCD applicants); and by Barry Growe, regarding the fares required by Air Canada, Air...
LET-AT-A-128-2005 2005-04-21
This is further to the complaints you filed with the Canadian Transportation Agency (hereinafter the Agency) on December 16, 1998 regarding the lack of a Telephone Teletype for the Deaf (TTY) number in two newspaper ads recently published by Canadi*n AirCargo and American Airlines Inc. With respect...
LET-AT-A-13-1999 1999-01-15