Decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Displaying 39681 - 39690 of 40457
| Decision | Decision number | Decision date |
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Summary
[1] Sarina Cormier filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding Air Canada’s refusal to allow her to assume responsibility for the care and safety of her child when she travels with a support person under the 1P1F policy, and regarding...
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LET-AT-A-12-2024 | 2024-04-05 |
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Background
The Canadian Transportation Agency (Agency) is presently considering applications filed by Eric Norman, Joanne Neubauer and the Council of Canadians with Disabilities (collectively referred to as the CCD applicants); and by Barry Growe, regarding the fares required by Air Canada, Air...
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LET-AT-A-128-2005 | 2005-04-21 |
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This is further to the complaints you filed with the Canadian Transportation Agency (hereinafter the Agency) on December 16, 1998 regarding the lack of a Telephone Teletype for the Deaf (TTY) number in two newspaper ads recently published by Canadi*n AirCargo and American Airlines Inc.
With respect...
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LET-AT-A-13-1999 | 1999-01-15 |
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Summary
[1] Angie Allard filed an application with the Canadian Transportation Agency (Agency) regarding difficulties that she experienced when she purchased her ticket to travel with a support person with WestJet in 2024. She alleges that WestJet failed to inform her that her 2011 approval to...
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LET-AT-A-13-2025 | 2025-07-17 |
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On April 1, 2003, the Ontario Superior Court of Justice issued an order, under theCompanies' Creditors Arrangement Act (CCAA), staying all proceedings as against, amongst others, Air Canada and its operating division, Air Canada Tango (Tango), and Jazz Air Inc. doing business as Air Canada Jazz (...
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LET-AT-A-138-2003 | 2003-06-16 |
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This is further to your letter of complaint dated March 17, 2003, wherein you relate the difficulties you experienced in accessing ground transportation services from the airport in St. Beatrix, Aruba to your hotel.
The Canadian Transportation Agency (the Agency) is responsible for eliminating...
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LET-AT-A-141-2003 | 2003-06-20 |
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Summary
[1] The applicant is a five-year-old child with cerebral palsy who uses a child-sized wheelchair. The applicant is represented by her mother, Shreya Vekhande. The applicant travelled with her parents from Doha, Qatar, to Montréal, Quebec, on June 24, 2024, with Qatar Airways Group. The...
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LET-AT-A-16-2025 | 2025-08-18 |
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SUMMARY
[1] The applicant, a minor child represented by Ms. Browne, filed an application with the Canadian Transportation Agency (Agency) against WestJet, claiming that persons with disabilities who are approved by WestJet for its one-person, one-fare (OPOF) program should be able to book their...
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LET-AT-A-17-2022 | 2022-04-19 |
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[1]
Carrie Bavin filed an application pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA) against Air Canada concerning the following issue:
Do Air Canada’s policies and procedures regarding the determination of self-reliance of persons who are...
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LET-AT-A-19-2015 | 2015-04-07 |
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Summary
[1] The Canadian Transportation Agency (Agency) received an application from the Canadian Air Transport Security Authority (CATSA), requesting a permanent exemption from subsection 235(1) of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) pursuant to...
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LET-AT-A-20-2024 | 2024-04-10 |