Decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Displaying 39621 - 39630 of 40383
| Decision | Decision number | Decision date |
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Summary
[1] Crystal Spring Hawes filed an application with the Canadian Transportation Agency (Agency) following her trip with WestJet from Kelowna, British Columbia, to Honolulu, Hawaii, via Vancouver, British Columbia, on January 4, 2023, and return trip, also via Vancouver, on January...
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LET-AT-A-1-2025 | 2025-01-09 |
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SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning the carrier’s alleged refusal to transport the applicants with John Liland’s oxygen unit and their subsequent inability to access medication packed in checked baggage.
[2]...
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LET-AT-A-104-2019 | 2019-12-24 |
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BACKGROUND
On November 22, 2017, the Canadian Transportation Agency (Agency) issued Decision No. LET AT-A-78-2017 (Decision) wherein it found that Ms. Jodhan is a person with a disability and has encountered an obstacle to her mobility. The Agency stayed the consideration of the question of whether...
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LET-AT-A-11-2018 | 2018-02-14 |
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This is further to the attached letter from Air Canada dated November 3, 2000, with which it provided to the Canadian Transportation Agency (the Agency) a copy of the complaint Ms. Ducharme has also filed with the Canadian Human Rights Commission. In addition, Air Canada made a statement in this...
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LET-AT-A-12-2001 | 2001-01-11 |
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Summary
[1] Sarina Cormier filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding Air Canada’s refusal to allow her to assume responsibility for the care and safety of her child when she travels with a support person under the 1P1F policy, and regarding...
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LET-AT-A-12-2024 | 2024-04-05 |
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Background
The Canadian Transportation Agency (Agency) is presently considering applications filed by Eric Norman, Joanne Neubauer and the Council of Canadians with Disabilities (collectively referred to as the CCD applicants); and by Barry Growe, regarding the fares required by Air Canada, Air...
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LET-AT-A-128-2005 | 2005-04-21 |
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This is further to the complaints you filed with the Canadian Transportation Agency (hereinafter the Agency) on December 16, 1998 regarding the lack of a Telephone Teletype for the Deaf (TTY) number in two newspaper ads recently published by Canadi*n AirCargo and American Airlines Inc.
With respect...
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LET-AT-A-13-1999 | 1999-01-15 |
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Summary
[1] Angie Allard filed an application with the Canadian Transportation Agency (Agency) regarding difficulties that she experienced when she purchased her ticket to travel with a support person with WestJet in 2024. She alleges that WestJet failed to inform her that her 2011 approval to...
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LET-AT-A-13-2025 | 2025-07-17 |
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On April 1, 2003, the Ontario Superior Court of Justice issued an order, under theCompanies' Creditors Arrangement Act (CCAA), staying all proceedings as against, amongst others, Air Canada and its operating division, Air Canada Tango (Tango), and Jazz Air Inc. doing business as Air Canada Jazz (...
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LET-AT-A-138-2003 | 2003-06-16 |
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This is further to your letter of complaint dated March 17, 2003, wherein you relate the difficulties you experienced in accessing ground transportation services from the airport in St. Beatrix, Aruba to your hotel.
The Canadian Transportation Agency (the Agency) is responsible for eliminating...
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LET-AT-A-141-2003 | 2003-06-20 |