Decisions and determinations

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This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.

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Displaying 39681 - 39690 of 40426
Decision Decision number Decision date
Summary [1] Denee Stokes filed an application with the Canadian Transportation Agency (Agency), in which she states that WestJet failed to provide wheelchair assistance at the Calgary International Airport (Calgary airport) on June 19 and 20, 2023. She also claims that WestJet refused to...
LET-AT-A-34-2024 2024-06-27
As you are aware, the Canadian Transportation Agency (Agency) is a quasi-judicial tribunal mandated under the Canada Transportation Act (CTA) to regulate the federal transportation network. As part of this mandate, the Agency is responsible for ensuring that undue obstacles to the mobility of...
LET-AT-A-343-2004 2004-12-14
By letter dated April 16, 2002, the parties were advised that the Canadian Transportation Agency (Agency) would now consider Mr. Suthons' application. As you are aware, in its Decision No.646-AT-A-2001 dated December 12, 2001, the Agency concluded that obesity, per se, is not a disability for the...
LET-AT-A-375-2002 2002-12-31
[1] Mr. Abbasi has fibrodysplasia ossificans progressiva, which causes his joints to fuse over time and prevents him from bending his legs. Mr. Abbasi requires a reclining seat with extra leg room as an accommodation for his disability. [2] On July 2, 2021, Mr. Abbasi’s friend sent an email to Air...
LET-AT-A-41-2022 2022-09-28
Summary [1] Kandi Smiley filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning Air Canada’s alleged failure to accommodate her dog as planned on her scheduled flight. [2] Ms. Smiley seeks training for Air Canada employees and monetary compensation for “...
LET-AT-A-42-2022 2022-10-04
Summary [1] Sarina Cormier filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding Air Canada’s refusal to allow her to assume responsibility for the care and safety of her child when she travels with a support person under the 1P1F policy, and regarding...
LET-AT-A-45-2024 2024-09-18
By letter of October 3, 2000, the Canadian Transportation Agency (Agency) determined that it will proceed with the jurisdictional question of whether obesity is a disability for purposes of the accessibility provisions of the Canada Transportation Act (CTA) as a preliminary issue before making a...
LET-AT-A-46-2001 2001-02-02
Summary [1] Kandi Smiley filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning Air Canada’s alleged failure to accommodate her disability-related needs by not accepting her dog as planned on her scheduled flight on August 21, 2019. Ms. Smiley asserted...
LET-AT-A-47-2023 2023-12-12
Summary [1] Alexandre Dumas filed an application with the Canadian Transportation Agency (Agency) regarding Sky Jet’s refusal to transport him. [2] Mr. Dumas seeks compensation for damages in the amount of CAD 150,000. [3] In this decision, the Agency will address the following...
LET-AT-A-49-2023 2023-12-19
Summary [1] The applicants, minor children represented by Ms. McEwen-Loveys, filed an application with the Canadian Transportation Agency (Agency) regarding the respondents’ alleged failure to accommodate the applicants’ disability-related needs associated with their allergies. [2] In Decision...
LET-AT-A-5-2025 2025-03-04