Decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Displaying 39721 - 39730 of 40449
| Decision | Decision number | Decision date |
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BACKGROUND
In Decision No. 12-AT-C-A-2019, the Canadian Transportation Agency (Agency) found that Air Canada did not make reasonable efforts to notify the applicant of the reason for a tarmac delay, as required by Rule 80(C)(3) of its International Passenger Rules and Fares Tariff, NTA(A...
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LET-AT-C-A-21-2020 | 2020-03-23 |
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SUMMARY
[1] Tanveer Akhtar filed an application with the Canadian Transportation Agency (Agency) against Saudi Arabian Airlines pursuant to:
subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), concerning the carrier’s alleged failure to provide wheelchair...
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LET-AT-C-A-32-2019 | 2019-04-01 |
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Summary
[1] Erin Maxwell filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning Air Canada’s alleged failure to provide her with the pre-approved space required to accommodate her dog, an ESA, and concerning denied boarding.
[2] In Decision LET-AT-C-A-39...
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LET-AT-C-A-36-2023 | 2023-10-06 |
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Summary
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondents regarding their refusal to accommodate her by transporting her ESA in the cabin for travel to London, United Kingdom (UK).
[2] The applicant submits that she needs to travel...
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LET-AT-C-A-38-2023 | 2023-10-23 |
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Summary
[1] Mr. Testouri filed an application with the Canadian Transportation Agency (Agency) against LOT, alleging that he experienced a barrier when he was unable to modify his reservation with LOT in a manner accessible to him as a person who is Deaf. He also alleged that he was denied boarding...
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LET-AT-C-A-43-2024 | 2024-08-20 |
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SUMMARY
[1] The applicant, accompanied by an Emotional Support Animal (ESA), was told to disembark the aircraft when Porter identified the ESA’s behaviour as posing a safety risk. The applicant filed an application with the Canadian Transportation Agency (Agency) against Porter pursuant to:...
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LET-AT-C-A-67-2019 | 2019-10-01 |
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Summary
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondents regarding their refusal to accommodate her by transporting her ESA in the cabin for travel to London, United Kingdom (UK).
[2] The applicant submits that she needs to travel...
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LET-AT-C-A-7-2024 | 2024-02-20 |
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In its Decision No. LET-AT-R-5-2002 dated January 8, 2002, the Canadian Transportation Agency (Agency) indicated that it would issue directions establishing the time frames for the filing of further submissions by the Council of Canadians with Disabilities (CCD) and VIA Rail Canada Inc. (VIA), as...
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LET-AT-R-11-2002 | 2002-01-16 |
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By letter dated May 26, 2003, VIA Rail Canada Inc. (VIA) responded to the Canadian Transportation Agency (Agency)'s direction to show cause contained in Agency Decision No. 175-AT-R-2003 dated March 27, 2003. This submission continues to be under consideration by the Agency.
The Agency has, in the...
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LET-AT-R-128-2003 | 2003-05-30 |
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The Canadian Transportation Agency (Agency), in Decision No. 175-AT-R-2003 dated March 27, 2003, set out the preliminary findings of the Agency that fourteen obstacles found in VIA Rail Canada Inc.'s (VIA) Renaissance passenger rail cars are undue, including several obstacles related to the space...
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LET-AT-R-130-2003 | 2003-06-09 |