Decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Displaying 39581 - 39590 of 40343
| Decision | Decision number | Decision date |
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BACKGROUND
The Canadian Transportation Agency (Agency) has received a complaint from two passengers who allege that they were denied boarding by WestJet on July 22, 2019, and that they were not provided the treatment and compensation that they are entitled to in accordance with the Air...
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LET-A-56-2019 | 2019-08-16 |
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BACKGROUND
The CTA requires that air carriers holding certain licences issued by the Canadian Transportation Agency (Agency) be Canadian, as defined in subsection 55(1) of the CTA. This is a requirement that must be complied with at all times. The present determination is with respect to...
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LET-A-64-2021 | 2021-12-15 |
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The Agency extends the period of temporary exemption from the provisions of section 64 of the CTA and section 14 of the Air Transportation Regulations, SOR/88-58 (ATR) for all carriers that hold a domestic licence, pursuant to section 80 of the CTA. Accordingly, air services may be or remain...
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LET-A-66-2020 | 2020-10-15 |
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BACKGROUND
[1] On April 25, 2018, in Decision No. LET-A-30-2018, the Canadian Transportation Agency (Agency) initiated an inquiry in respect of numerous disruptions to Sunwing Airlines Inc. (Sunwing) flights at Toronto Pearson International Airport between April 14 and 18, 2018. Jean‑Michel Gagnon...
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LET-A-68-2018 | 2018-10-15 |
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On April 25, 2018, in Decision No. LET-A-30-2018, the Canadian Transportation Agency (Agency) initiated an inquiry in respect of numerous flight disruptions experienced by passengers of Sunwing at the Toronto Pearson International Airport between April 14 and 18, 2018. On May 2, 2018, in Decision...
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LET-A-93-2018 | 2018-12-24 |
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Introduction
Present complaints filed by Queen’s University and Public Health Agency of Canada
On November 22, 2011, Air Canada filed with the Canadian Transportation Agency (Agency) certain revisions to Rule 109(C)(5) of its Canadian Cargo International Rules and Rates NTA(A) No. 246 Tariff ...
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LET-A-97-2012 | 2012-07-03 |
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BACKGROUND
[1] The CTA requires air carriers holding domestic licences issued by the Agency to be Canadian, as defined in subsection 55(1) of the CTA. This is a requirement that must be complied with at all times.
[2] On May 31, 2019, Onex filed an application with the Agency requesting an advance...
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LET-A-99-2019 | 2019-12-10 |
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Summary
[1] The Canadian Transportation Agency (Agency) has before it six applications in which applicants seek to travel with an animal that is or could be an emotional support animal (ESA). Because a growing number of persons with disabilities seek to travel with ESAs, the Agency has decided to...
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LET-AT-55-2022 | 2022-12-14 |
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Summary
[1] Crystal Spring Hawes filed an application with the Canadian Transportation Agency (Agency) following her trip with WestJet from Kelowna, British Columbia, to Honolulu, Hawaii, via Vancouver, British Columbia, on January 4, 2023, and return trip, also via Vancouver, on January...
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LET-AT-A-1-2025 | 2025-01-09 |
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SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning the carrier’s alleged refusal to transport the applicants with John Liland’s oxygen unit and their subsequent inability to access medication packed in checked baggage.
[2]...
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LET-AT-A-104-2019 | 2019-12-24 |