Decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Advanced search for decisions
Displaying 39711 - 39720 of 40449
| Decision | Decision number | Decision date |
|---|---|---|
|
Summary
Mr. Testouri filed an application with the Canadian Transportation Agency (Agency) alleging that he experienced a barrier when he was unable to modify his reservation with LOT in a manner accessible to him as a person who is Deaf. He also alleged that LOT denied him boarding on a...
|
LET-AT-A-55-2024 | 2024-11-19 |
|
Summary
[1] Kandi Smiley filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning Air Canada’s alleged failure to accommodate her dog as planned on her scheduled flight.
[2] Ms. Smiley seeks training for Air Canada employees and monetary compensation for...
|
LET-AT-A-6-2023 | 2023-02-14 |
|
SUMMARY
[1] The applicant, a minor represented by Ms. Browne, filed an application with the Canadian Transportation Agency (Agency) against WestJet, claiming that persons with disabilities who are approved by WestJet’s one-person, one-fare (OPOF) program should be able to book their flight...
|
LET-AT-A-62-2021 | 2021-12-01 |
|
SUMMARY
[1] Christine Comtois filed an application with the Canadian Transportation Agency (Agency) against Air Canada alleging that Air Canada did not provide her with the wheelchair assistance service she had requested and that the delay of Flight No. AC1602 from Montréal, Quebec, to Fort...
|
LET-AT-A-70-2020 | 2020-11-02 |
|
SUMMARY
[1] Christine Comtois filed an application with the Canadian Transportation Agency (Agency) against Air Canada alleging that Air Canada did not provide her with the wheelchair assistance service she had requested and that the delay of Flight No. AC1602 from Montréal, Quebec, to Fort...
|
LET-AT-A-70-2020 | 2020-11-02 |
|
SUMMARY
[1] WestJet filed an application with the Agency, pursuant to section 32 of the CTA, requesting that the Agency review Decision No. 66-AT-A-2010, Decision No. 430‑AT‑A‑2011 and Decision No. 227-AT-A-2012, regarding the accommodation for persons whose allergies to cats...
|
LET-AT-A-73-2020 | 2020-11-12 |
|
Summary
[1] Christopher Basaraba filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding WestJet’s denial of a mask exemption request during the COVID-19 pandemic.
[2] Mr. Basaraba seeks compensation for pain and suffering in the amount of CAD 20,000, a...
|
LET-AT-A-8-2024 | 2024-02-21 |
|
[1] In Decision No. LET-AT-A-10-2013 (Opening Pleadings Decision,) the Agency found, on a preliminary basis, that the following accommodation measures relating to cat allergies provided by Air Canada pursuant to Decision No. 227-AT-A-2012, also constitute the appropriate accommodation needed to...
|
LET-AT-A-82-2013 | 2013-06-05 |
|
Summary
[1] Haroun Testouri filed an application with the Canadian Transportation Agency (Agency) against LOT, alleging that:
as a person who is Deaf, he faced a barrier when he was unable to modify his reservation on LOT’s website or by other electronic means, and
he was denied boarding on a...
|
LET-AT-C-A-11-2024 | 2024-03-05 |
|
Summary
[1] Ruth McGroarty filed an application with the Canadian Transportation Agency (Agency) alleging that Air Canada should not have required her to provide negative COVID-19 test results to travel from Denver, Colorado, to Toronto, Ontario, on January 13, 2022, and that Air Canada did...
|
LET-AT-C-A-15-2024 | 2024-03-22 |