Decisions and determinations

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This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.

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Displaying 39541 - 39550 of 40271
Decision Decision number Decision date
SUMMARY         [1] Timothy Rose filed an application with the Canadian Transportation Agency (Agency) against Air Canada because the aircraft that Air Canada uses to transport passengers from Toronto, Ontario, to Cleveland, Ohio, cannot accommodate his power wheelchair. Mr...
LET-AT-A-25-2022 2022-07-05
[1] Kandi Smiley filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning Air Canada’s alleged failure to accommodate her disability-related needs by not accepting her dog as planned on her scheduled flight on August 21, 2019. Ms. Smiley asserted that her...
LET-AT-A-26-2023 2023-08-09
Reference is made to the above noted complaint received by the Canadian Transportation Agency (Agency) on November 19, 1997, wherein Ms. McKay-Panos requests that the Agency investigate the seating arrangements provided by Air Canada while travelling between Calgary and Ottawa in August 1997, as...
LET-AT-A-296-2000 2000-10-03
By Decision No. LET-AT-A-8-2007 dated January 17, 2008, the Canadian Transportation Agency (the Agency) addressed the July 4, 2007 request by Air Canada and Jazz Air LP, as represented by its general partner, Jazz Air Holding GP Inc. carrying on business as Air Canada Jazz (the carriers) for a stay...
LET-AT-A-30-2008 2008-02-11
Eric Tucker on behalf of Myka Tucker-Abramson On June 6, 2001, Eric Tucker filed an application with the Canadian Transportation Agency (the Agency) on behalf of his daughter, Myka Tucker-Abramson, concerning the fares charged by Air Canada to provide stretcher service to her after she was injured...
LET-AT-A-319-2005 2005-12-08
BACKGROUND Ms. Jodhan, who is blind, filed an application with the Agency, pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA) which related, in part, to an incident  she experienced after a flight on Caribbean Airlines Limited carrying on...
LET-AT-A-32-2015 2015-05-22
Summary [1] Denee Stokes filed an application with the Canadian Transportation Agency (Agency), in which she states that WestJet failed to provide wheelchair assistance at the Calgary International Airport (Calgary airport) on June 19 and 20, 2023. She also claims that WestJet refused to...
LET-AT-A-34-2024 2024-06-27
As you are aware, the Canadian Transportation Agency (Agency) is a quasi-judicial tribunal mandated under the Canada Transportation Act (CTA) to regulate the federal transportation network. As part of this mandate, the Agency is responsible for ensuring that undue obstacles to the mobility of...
LET-AT-A-343-2004 2004-12-14
By letter dated April 16, 2002, the parties were advised that the Canadian Transportation Agency (Agency) would now consider Mr. Suthons' application. As you are aware, in its Decision No.646-AT-A-2001 dated December 12, 2001, the Agency concluded that obesity, per se, is not a disability for the...
LET-AT-A-375-2002 2002-12-31
[1] Mr. Abbasi has fibrodysplasia ossificans progressiva, which causes his joints to fuse over time and prevents him from bending his legs. Mr. Abbasi requires a reclining seat with extra leg room as an accommodation for his disability. [2] On July 2, 2021, Mr. Abbasi’s friend sent an email to Air...
LET-AT-A-41-2022 2022-09-28