Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 1-10 of 78 decisions.
... provisions of the air passenger protection regulations ( appr ). therefore, the agency finds that the delay was within tunisair's ... transportation act (cta), obligations established by appr concerning minimum compensation that the carrier must pay passengers for ... tarriff and apply to this case. therefore, under the appr , mr. derouiche is entitled compensation in the amount of cad 400 for ...
152-C-A-2022 | Decision | 2022-12-23
... under the air passenger protection regulations ( appr ) for the cancellation of a flight within the carrier's control. [2] the ... pursuant to the temporary exemption of section 19 of the appr as set out in determination a-2020-42 by the canadian transportation ... well, regardless of the notice period, the tarrif and the appr set out that no compensation is payable for the cancellation of a flight ...
151-C-A-2022 | Decision | 2022-12-22
... under the air passenger protection regulations ( appr ) and for accrued interest. [3] in this decision, the role of the ... act (cta) provides that the obligations of the appr are deemed to form part of the terms and conditions set out in the ... itinerary included at a minimum its obligations under the appr . [5] the agency does not have the authority to order a carrier to ...
150-C-A-2022 | Decision | 2022-12-22
Application by Tyler Usselman against Air Canada regarding flight cancellations - consumer complaint
... under the air passenger protection regulations ( appr ). air canada denied his request on the basis that the cancellations were ... is entitled to compensation for inconvenience under the appr , because the agency must determine the primary reason, or most ... of 45 hours and 56 minutes. [7] under the tariff and the appr , compensation for inconvenience is only owed if this cancellation was ...
153-C-A-2022 | Decision | 2022-12-19
... not entitled to compensation for inconvenience under the appr based on the delay they experienced, nor are they entitled to ...
145-C-A-2022 | Decision | 2022-12-02
... 21, 2020. [11] the air passenger protection regulations ( appr ) state that for cancellations within the carrier's control, alternate ... with alternate travel arrangements as set out in the appr . therefore the applicants are not entitled to compensation for expenses, ... january 25, 2020, with korean air and delta airlines. the appr provides that if the alternate travel arrangements offered do not ...
146-C-A-2022 | Decision | 2022-12-02
... as set out in the air passenger protection regulations ( appr ), citing the length of delay he would have experienced if he had ... act (cta) provides that the obligations of the appr are deemed to form part of the terms and conditions set out in a ... included at a minimum westjet's obligations under the appr . as westjet failed to provide the applicable tariff, the agency will ...
142-C-A-2022 | Decision | 2022-11-24
... the delay under the air passenger protection regulations ( appr ). [3] in this decision, the role of the canadian transportation agency ... failure. the respondent's obligations under the appr are deemed to form part of its tariff in accordance with the canada ...
141-C-A-2022 | Decision | 2022-11-17
... 1,000 each under the air passenger protection regulations ( appr ). [3] in this decision, the role of the canadian transportation agency ... that was in effect on the date the travel began. the appr is incorporated into the respondent's tariff. if the agency finds that ... agency considers appropriate. [4] compensation under the appr is based on whether the delay or cancellation was within the carrier's ...
137-C-A-2022 | Decision | 2022-11-10
... provisions of the air passenger protection regulations ( appr ) are deemed to form part of the tariff and supersede any incompatible or ... condition in the tariff that is more favourable than the appr . [4] the agency cannot award compensation for general damages due to ... available on the flight from casablanca to beirut. the appr states that denied boarding occurs when a passenger holds a ticket for ...
134-C-A-2022 | Decision | 2022-11-08