Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
Showing 131-140 of 167 decisions.
Summary
[1] Dwija Nitin Soman filed an application with the Agency, claiming that WestJet contravened sections 35, 58 and 59 of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR). Ms. Soman submits that neither WestJet nor Delta provided her with mobility assistance as...
35-AT-A-2023 | Decision | 2023-03-29
[1] On February 16, 2020, the applicants purchased non-refundable round-trip tickets for travel with Swoop from Edmonton, Alberta, to Abbotsford, British Columbia, departing on March 20, 2020, and returning on March 23, 2020.
[2] The applicants state that, due to the COVID-19...
34-C-A-2023 | Decision | 2023-03-29
[1] The applicants purchased tickets for travel with the respondent from Cancun, Mexico, to Toronto, Ontario, on January 11, 2020. The applicants claim that when they attempted to check in for their flight, the respondent informed them that their travel documents were not in order and subsequently...
33-C-A-2023 | Decision | 2023-03-22
Summary
[1] Canada Malting filed an application with the Canadian Transportation Agency (Agency) against CP challenging the reasonableness of the charges and associated terms and conditions set out in specified Items of Tariff 2 related to demurrage and other asset use, switching, handling and...
32-R-2023 | Decision | 2023-03-21
[1] The applicants submitted an application to the Canadian Transportation Agency (Agency) against the respondent regarding the refund of tickets that they purchased from the respondent for a flight from Montréal, Quebec, to Cancun, Mexico, departing on March 15, 2020, and returning on March 22,...
30-C-A-2023 | Decision | 2023-03-16
[1] The applicants purchased round-trip tickets for travel from Montréal, Quebec, to Cancun, Mexico, departing on June 24, 2020, and returning on July 8, 2020.
[2] The applicants state that the respondent cancelled their flight before the scheduled departure date and that they therefore were...
31-C-A-2023 | Decision | 2023-03-16
Summary
[1] Mr. Abbasi filed an application with the Canadian Transportation Agency (Agency) against Air France alleging that Air France refused to accommodate his request for a seating accommodation.
[2] Mr. Abbasi seeks the following:
changes to Air France’s policy on seating accommodation;
an...
26-AT-A-2023 | Decision | 2023-03-14
[1] The applicants were scheduled to take a return flight from Cancún, Mexico, to Montréal, Quebec, on February 15, 2020. They state that they were denied boarding without being given a reason for the denial, and that they were rebooked on an alternate flight with the respondent the next day,...
27-C-A-2023 | Decision | 2023-03-14
[1] Nima Mahdavian purchased a ticket through Expedia to travel with Interjet from Mexico City, Mexico, to Toronto, Ontario, on May 10, 2020. He states that the carrier cancelled his flight because of the COVID-19 pandemic, and that he was provided with a credit for his ticket, in the...
29-C-A-2023 | Decision | 2023-03-14
Summary
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) under the Canada Transportation Act (CTA) against CN and the Region’s ION Rapid Transit, a light rail transit system (LRT), concerning noise and vibration arising from CN’s operations on the Waterloo...
28-R-2023 | Decision | 2023-03-14