Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 121-130 of 167 decisions.
[1] Ajit Singh Liddar purchased a round-trip interline ticket to travel from Toronto, Ontario, to Delhi, India, via Frankfurt, Germany, departing on February 9, 2020, and arriving in Delhi on February 10, 2020. On February 9, 2020, Mr. Liddar’s flight from Toronto to Frankfurt, Flight LH0471...
44-C-A-2023 | Decision | 2023-04-06
[1] The applicants purchased tickets from the respondent for travel from Vancouver, British Columbia, to Lima, Peru, via Mexico City, Mexico, initially departing on April 9, 2020. The itinerary was later changed to depart on April 10, 2020. On April 2, 2020, the respondent...
47-C-A-2023 | Decision | 2023-04-06
[1] Ondrej Vacek was originally scheduled to travel with Interjet from Vancouver, British Columbia, to Lima, Peru, via Mexico City, Mexico, on February 7, 2020, with arrival in Lima on February 8, 2020. However, his flight from Vancouver to Mexico City was delayed; as a result, he missed his...
48-C-A-2023 | Decision | 2023-04-06
[1] The applicants bought round-trip tickets to travel from Montréal, Quebec, to Philipsburg, Sint Maarten. Their return flight, Flight WG0765, was scheduled to arrive in Montréal on February 27, 2020, but was delayed by 6 hours and 32 minutes.
[2] The applicants state that their flight was delayed...
37-C-A-2023 | Decision | 2023-03-31
[1] The applicants purchased round-trip tickets for travel with the respondent between Vancouver, British Columbia, and Cancun, Mexico, via Mexico City, Mexico, departing on December 6, 2019. The applicants state that the departure of the flight from Vancouver was delayed by 2 hours and 47 minutes...
38-C-A-2023 | Decision | 2023-03-31
[1] The applicants purchased round-trip tickets for a direct flight with the respondent from Vancouver, British Columbia, to Cancun, Mexico, departing on December 6, 2019, and returning on December 20, 2019.
[2] The applicants state that the respondent cancelled their direct flight from Vancouver...
42-C-A-2023 | Decision | 2023-03-31
[1] Sean McKenzie-Mardelli originally purchased a ticket for himself and a travelling companion for travel with the respondent from Havana, Cuba, to Toronto, Ontario, via Mexico City, Mexico, departing on January 9, 2019. He later changed this reservation, for travel for himself from Bogota,...
41-C-A-2023 | Decision | 2023-03-31
[1] Wei En Enoch Choo purchased an economy-class ticket for travel with WestJet from Toronto, Ontario, to Las Vegas, United States, departing on June 6, 2020, and returning on June 13, 2020. Mr. Choo cancelled his flight, prior to departure, and received a refund in the form of a Travel Bank...
39-C-A-2023 | Decision | 2023-03-31
[1] The applicants purchased through Expedia round‑trip tickets to travel with the respondent from Toronto, Ontario, to Cancun, Mexico, departing on April 24, 2020, and separate round‑trip tickets to travel with the respondent from Cancun to Oaxaca, Mexico, departing on April 25, 2020....
40-C-A-2023 | Decision | 2023-03-31
[1] The applicants purchased four tickets from the respondent to travel from Toronto, Ontario, to Cancun, Mexico, on October 10, 2020. The applicants state that a few days before the scheduled departure date, the respondent cancelled the flight as a result of the COVID-19 pandemic, and...
36-C-A-2023 | Decision | 2023-03-30