Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-4 of 4 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet because they did not obtain the seats they had pre‑selected and paid for on their WestJet flight. They are also seeking compensation in the amount of CAN$200 per person and a change in...
60-C-A-2018 | Decision | 2018-11-15
SUMMARY
[1] Angela Maria Rotilio filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding her trip departing from Toronto, Ontario, to Catania, Italy, via Munich, Germany, on May 16, 2017, and returning from Lugano, Switzerland, to Toronto, via Zurich,...
53-C-A-2018 | Decision | 2018-08-21
SUMMARY
[1] On April 12, 2018, Glen Bedjanian filed an application with the Canadian Transportation Agency (Agency), requesting that the Agency review and vary Decision No. 21-C-A-2018, issued on March 13, 2018 (Decision).
[2] Mr. Bedjanian submits that there has been a change in the information...
49-C-A-2018 | Decision | 2018-07-18
SUMMARY
[1] Tessie Bencker filed an application with the Canadian Transportation Agency (Agency) against Icelandair, alleging that the carrier and the Keflavik International Airport Authority violated her passenger rights and subjected her to harassment and discrimination because she is female and...
34-C-A-2018 | Decision | 2018-04-27