Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Showing 21-30 of 61 decisions.
BACKGROUND
[1] On April 25, 2018, in Decision No. LET-A-30-2018, the Canadian Transportation Agency (Agency) initiated an inquiry in respect of numerous disruptions to Sunwing Airlines Inc. (Sunwing) flights at Toronto Pearson International Airport between April 14 and 18, 2018. Jean‑Michel Gagnon...
LET-A-68-2018 | Letter Decision | 2018-10-15
SUMMARY
On May 18, 2018, the Canadian Transportation Agency (Agency) issued Determination A-2018-111 (May 18 Determination), in which, pursuant to subsection 78(2) of the Canadian Transportation Act (CTA), it varied Condition No.1 of Hong Kong Airlines’ licence to the extent necessary to permit it...
LET-A-51-2018 | Letter Decision | 2018-07-26
BACKGROUND
[1] MK filed a complaint with the Canadian Transportation Agency (Agency) against Air Canada on November 22, 2016 with regards to a tarmac delay on Flight No. AC0844 from Calgary, Alberta to Naples, Italy, via Frankfurt, Germany on October 23, 2015. The Agency accepts this application in...
CONF-9-2018 | Letter Decision | 2018-05-18
On April 25, 2018, the Canadian Transportation Agency (Agency) issued Decision No. LET‑A‑30‑2018, attached, announcing that it was launching an own motion inquiry regarding 23 Sunwing flights scheduled to be operated to or from the Toronto Pearson International Airport (Toronto Airport)...
LET-A-31-2018 | Letter Decision | 2018-05-02
The Canadian Transportation Agency (Agency) has received over 80 complaints from passengers in respect of 23 Sunwing flights to or from the Toronto Pearson International Airport (Toronto Airport) during the period between April 14 and 18, 2018. These complaints relate to tarmac...
LET-A-30-2018 | Letter Decision | 2018-04-25
SUMMARY
[1] On August 25, 2017, the Canadian Transportation Agency (Agency) opened pleadings on Ms. Finlay’s application against Sunwing (Case No.17-02594). On September 6, 2017, Sunwing filed its answer to the application (answer). On September 29, 2017, Ms. Finlay filed her reply to the...
CONF-5-2018 | Letter Decision | 2018-03-28
BACKGROUND
On November 22, 2017, the Canadian Transportation Agency (Agency) issued Decision No. LET AT-A-78-2017 (Decision) wherein it found that Ms. Jodhan is a person with a disability and has encountered an obstacle to her mobility. The Agency stayed the consideration of the question of whether...
LET-AT-A-11-2018 | Letter Decision | 2018-02-14
On August 2, 2017, the Canadian Transportation Agency (Agency) issued Decision No. LET-A-47-2017 following media reports of conditions experienced by passengers during extensive tarmac delays of Air Transat Flight Nos. 157 and 507 at the Ottawa MacDonald-Cartier International Airport on July 31,...
LET-A-49-2017 | Letter Decision | 2017-08-09
The Canadian Transportation Agency (Agency) notes that, on Monday, July 31, 2017, it was widely reported by numerous media outlets that hundreds of passengers aboard two Air Transat flights (Flight No. 157 from Brussels and Flight No. 507 from Rome) experienced a tarmac delay after their flights...
LET-A-47-2017 | Letter Decision | 2017-08-02
SUMMARY
[1] Edward Diogo filed an application with the Canadian Transportation Agency (Agency) against TAP in regard to a missed connecting flight that resulted in a two-day travel delay. Mr. Diogo and his family missed their return flight travelling from Lisbon, Portugal to Toronto, Ontario,...
LET-C-A-31-2017 | Letter Decision | 2017-06-16