Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 41-50 of 19620 decisions.
[1] The applicants purchased round-trip tickets to travel from Winnipeg, Manitoba, to Puerto Vallarta, Mexico, departing on October 28, 2019, and returning on March 23, 2020. They claim that the respondent cancelled all international flights effective March 22, 2020, without...
150-C-A-2023 | Decision | 2023-10-27
[1] Farrel Huculak purchased a round-trip ticket to travel with WestJet from Halifax, Nova Scotia, to Montréal, Quebec, departing on January 23, 2020, and returning on January 26, 2020. Mr. Huculak’s outbound flight was cancelled and he was rebooked to travel to Montréal via Toronto, Ontario....
127-C-A-2023 | Decision | 2023-10-18
[1] The applicants purchased round-trip tickets to travel with the respondent from Montréal, Quebec, to Cayo Coco, Cuba, departing at 10:00 am on January 10, 2020, and returning on 3:50 pm on January 17, 2020. However, the return flight (Flight TS0495) was delayed and arrived in Montréal at 2:53 am...
148-C-A-2023 | Decision | 2023-10-18
Summary
[1] Lui Greco filed an application for an award of costs on January 30, 2023, following the issuance of Decision 154-AT-A-2022 (Undue Hardship Decision) by the Canadian Transportation Agency (Agency). The Undue Hardship Decision addressed an application Mr. Greco brought to the...
149-AT-A-2023 | Decision | 2023-10-18
[1] The applicants purchased tickets to travel with the respondent from Hamilton, Ontario, to Edmonton, Alberta, on August 3, 2020.
[2] The applicants reside in Spain and state that their flights from Spain to North America were cancelled due to the COVID-19 pandemic. The applicants claim that...
147-C-A-2023 | Decision | 2023-10-17
Summary
[1] In CONF-R-2-2023 (Decision), dated February 22, 2023, the Canadian Transportation Agency (Agency) found that CN had breached its level of service obligations by failing to provide an adequate number of boxcars to MLMP to transport its pulp traffic between January 1 and May 31, 2022 (...
CONF-R-9-2023 | Decision | 2023-10-17
[1] Nizar Kamouna purchased a one-way ticket from WestJet to travel from Montréal, Québec, to London, United Kingdom, via Toronto, Ontario, on December 18, 2021. His flight from Montréal to Toronto was delayed, which caused him to miss his connecting flight to London. WestJet rebooked him to travel...
146-C-A-2023 | Decision | 2023-10-16
[1] Autumn Evoy filed an application with the Canadian Transportation Agency (Agency) against VIA regarding VIA’s refusal to carry her rabbit to accommodate her disability-related needs.
[2] In Decision LET-AT-R-64-2019, dated September 27, 2019, the Agency stayed the case, anticipating...
CONF-AT-R-8-2023 | Decision | 2023-10-16
[1] The applicants purchased tickets to travel from Montréal, Quebec to Cancun, Mexico, departing at 1:30 pm on February 7, 2020. The flight was delayed and the applicants arrived in Cancun more than nine hours later than originally scheduled.
[2] The applicants seek compensation for inconvenience...
145-C-A-2023 | Decision | 2023-10-12
[1] The applicants purchased one-way tickets from RBC Travel to travel with the respondent from Vancouver, British Columbia, to Halifax, Nova Scotia, via Calgary, Alberta, on September 11, 2021. The applicants were scheduled to arrive in Halifax at 5:35 pm. However, their flights were impacted by a...
144-C-A-2023 | Decision | 2023-10-06