Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 101-110 of 16113 decisions.
[1] The applicants purchased two separate tickets to travel with the respondent:
from Houston, Texas, to Paris, France, via Calgary, Alberta, on June 5, 2020; and
from Paris to Houston via Calgary on June 18, 2020.
[2] The applicants purchased the Econo fare tickets on February 15, 2020, and...
149-C-A-2022 | Decision | 2022-12-22
[1] Craig Klinkhoff purchased an interline ticket for travel from Montréal, Quebec, to Keflavik, Iceland, via Toronto, Ontario, departing on January 4, 2022. The flight from Montréal to Toronto was operated by WestJet, and the flight from Toronto to Keflavik was operated by Icelandair. Mr....
150-C-A-2022 | Decision | 2022-12-22
[1] Nicolas Drolet filed an application with the Canadian Transportation Agency (Agency) against Interjet regarding a piece of baggage that was damaged during his return flight from Cancun, Mexico, to Montréal, Quebec, on December 2, 2018.
[2] Mr. Drolet seeks compensation in the amount of CAD...
148-C-A-2022 | Decision | 2022-12-21
Application by Tyler Usselman against Air Canada regarding flight cancellations - consumer complaint
[1] Tyler Usselman was originally scheduled to travel from Toronto, Ontario, to Kelowna, British Columbia, on August 20, 2021, with a scheduled arrival time of 11:17 pm. However, on the day of his departure, he was notified by Air Canada that his flight was cancelled because of crew constraints...
153-C-A-2022 | Decision | 2022-12-19
[1] The applicants purchased round-trip tickets to travel with their pet dog from Vancouver, British Columbia, to Istanbul, Turkey, on November 4, 2021, and returning on February 27, 2022. On their outbound flight, they were refused transportation in Vancouver by an agent of the...
147-C-A-2022 | Decision | 2022-12-13
[1] The applicants purchased a ticket for travel with the respondent from Edmonton, Alberta, to Prince George, British Columbia, on October 15, 2020. Their flight was scheduled to depart at 9:05 pm and the aircraft was scheduled to continue to Vancouver, British Columbia, after departing from...
145-C-A-2022 | Decision | 2022-12-02
[1] The applicants purchased round-trip tickets to travel from Vancouver, British Columbia, to Bangkok, Thailand, via Kunming, China, for the outbound portion of their itinerary, and via Nanjing, China, for the return portion. When they arrived at the airport for their return flight from Bangkok to...
146-C-A-2022 | Decision | 2022-12-02
Summary
[1] Mohit Bali requested wheelchair assistance and vegetarian meals for his flights from Delhi, India, to Toronto, Ontario, via Vancouver, British Columbia, on January 1, 2021, but submits that he was provided with neither in a satisfactory manner. He also claims to have experienced racial...
144-AT-A-2022 | Decision | 2022-11-30
[1] Joshua Mah purchased a one-way ticket from WestJet for travel on July 25, 2020, from Vancouver, British Columbia, to Calgary, Alberta. On July 22, 2020, Mr. Mah was notified that his flight had been cancelled, and he was offered an alternative itinerary for travel from Vancouver to Edmonton,...
142-C-A-2022 | Decision | 2022-11-24
[1] The applicants purchased one-way tickets to travel from Kelowna, British Columbia, to Nassau, Bahamas, via Calgary, Alberta, on March 7, 2020. Their flight from Kelowna to Calgary was delayed due to a technical malfunction. The applicants were rebooked and travelled on the next available flight...
141-C-A-2022 | Decision | 2022-11-17