Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 161-170 of 16172 decisions.
[1] On November 4, 2020, the applicants purchased tickets to travel with Swoop from Toronto, Ontario, to Kelowna, British Columbia, on December 27, 2020, and to travel with WestJet from Kelowna to London, Ontario, via Calgary, Alberta, on January 2, 2021, for a skiing holiday. On...
135-C-A-2022 | Decision | 2022-11-08
[1] The applicants purchased round-trip tickets from the respondent for travel between Winnipeg, Manitoba and Halifax, Nova Scotia, via Toronto, Ontario, departing on August 25, 2021, and returning on August 29, 2021.
[2] The applicants' flight from Halifax to Toronto experienced a delay, causing...
130-C-A-2022 | Decision | 2022-11-01
[1] Amlan Ghosh and Nivedita Ghosh purchased a round-trip ticket to travel from New Delhi, India, to Toronto, Ontario, on April 10, 2020, and returning on June 14, 2020, for a total cost of CAD 3,367.04.
[2] Ms. Bhardwaj purchased round-trip tickets for herself and the...
132-C-A-2022 | Decision | 2022-11-01
[1] The applicants initially booked round-trip tickets to travel from Vancouver, British Columbia, to Lima, Peru, via Mexico City, Mexico, departing July 19, 2020, and returning August 14, 2020. On June 14, 2020, the respondent cancelled their flights, citing the COVID-19 pandemic as the reason for...
131-C-A-2022 | Decision | 2022-11-01
[1] The applicants purchased round-trip tickets to travel from Toronto, Ontario, to Islamabad, Pakistan, via Abu Dhabi, United Arab Emirates. Upon arrival in Islamabad on December 10, 2020, one of the applicants’ seven pieces of checked baggage was wrapped in a thin plastic bag and damaged,...
133-C-A-2022 | Decision | 2022-11-01
[1] The applicants were scheduled to travel from Detroit, Michigan, United States of America, to Vancouver, British Columbia via Toronto, Ontario, on January 5, 2020. However, they missed their flight from Detroit to Toronto as they did not know the flight’s departure gate. The applicants allege...
129-C-A-2022 | Decision | 2022-10-28
[1] The applicants were scheduled to travel from Cancun, Mexico, to Montréal, Quebec, on February 20, 2020, at 3:10 pm. However, their flight was delayed many times, and they arrived in Montréal approximately eight hours later than scheduled.
[2] The applicants indicate that the only information...
128-C-A-2022 | Decision | 2022-10-25
[1] The applicant was scheduled to travel from Cairo, Egypt, to Montréal, Quebec, via Rome, Italy, and Toronto, Ontario, on August 10, 2020. They were refused transportation from Toronto to Montréal for alleged unruly behaviour. The applicant travelled to Montréal, by bus, the following day.
[2]...
126-C-A-2022 | Decision | 2022-10-19
[1] The applicants purchased round-trip tickets to travel from Toronto, Ontario, to Abbotsford, British Columbia, departing on July 5, 2021, and returning on July 13, 2021. On July 4, 2021, the applicants were notified by email that their flight from Toronto to Abbotsford departing at 8:50 pm and...
125-C-A-2022 | Decision | 2022-10-14
[1] The applicants purchased non-refundable round-trip tickets from the respondent for travel from Toronto, Ontario, to Venice, Italy, departing on May 16, 2020, and returning on May 30, 2020, at a cost of CAD 1,881.31.
[2] On March 18, 2020, the respondent announced a gradual suspension of...
123-C-A-2022 | Decision | 2022-10-12