Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 171-180 of 16170 decisions.
[1] The applicant was scheduled to travel from Phoenix, Arizona, to Thunder Bay, Ontario, via Calgary, Alberta, and Toronto, Ontario, departing on December 20, 2019. The flight from Calgary to Toronto, Flight WS0668, was delayed because the aircraft returned to the gate to change out its crew prior...
120-C-A-2022 | Decision | 2022-10-03
[1] Gareth Bennett purchased round-trip tickets with WestJet to travel from Vancouver, British Columbia, to Belize City, Belize, via Toronto, Ontario. The return portion of his itinerary included a flight from Belize to Toronto on December 14, 2019, with a connecting flight to Vancouver the...
121-C-A-2022 | Decision | 2022-10-03
[1] Taylor Hache purchased a one-way ticket to travel with WestJet from Terrace, British Columbia, to Vancouver, British Columbia, departing on November 5, 2020. On November 3, 2020, Mr. Hache was notified that his flight was cancelled and that he was rebooked to travel at 6:40 am the following day...
117-C-A-2022 | Decision | 2022-09-29
[1] The applicants purchased tickets with Air Canada to travel from Toronto, Ontario, to Casablanca, Morocco, via Montréal, Quebec, on December 19, 2019, and returning to Toronto via Madrid, Spain. The applicants’ flight from Montréal to Casablanca was cancelled and they were rebooked on an...
118-C-A-2022 | Decision | 2022-09-29
Mr. Anand claims that two pieces of baggage were damaged on a flight that he and his wife, Kulwant Kaur Anand, took from Indore, India, to Toronto, Ontario, departing on December 4, 2020. Air Canada submits that the baggage was checked under Mrs. Anand’s name. Mr. Anand acknowledges that the...
119-C-A-2022 | Decision | 2022-09-29
[1] Taylor Hache purchased a round-trip ticket for travel with WestJet from Terrace, British Columbia, to Vancouver, British Columbia, departing on November 26, 2020, and returning on November 29, 2020. However, on November 23, 2020, Mr. Hache was notified that the outbound flight was...
116-C-A-2022 | Decision | 2022-09-23
[1] The applicants were scheduled to take a return flight from Miami, Florida, to Montréal, Quebec, on February 8, 2020, at 1:00 pm However, their flight was delayed by over 15 hours and they arrived in Montréal at 8:02 am on February 9, 2020.
[2] The applicants state...
115-C-A-2022 | Decision | 2022-09-22
[1] Hamad Alenezy purchased a ticket to travel from Vancouver, British Columbia, to Jeddah, Saudi Arabia, via Istanbul, Turkey, on September 21, 2021. However, upon arrival in Istanbul, Turkish Airlines refused to transport him to Jeddah because of Saudi Arabia’s COVID-19 restrictions. Mr. Alenezy...
113-C-A-2022 | Decision | 2022-09-12
[1] The applicants purchased one-way tickets to travel from Winnipeg, Manitoba, to Toronto, Ontario, with Air Canada on October 22, 2020. The applicants’ flight was cancelled and they were rebooked on an alternate flight departing later the same day.
[2] The applicants seek compensation of CAD...
112-C-A-2022 | Decision | 2022-09-09
[1] The applicants were originally scheduled to travel from Vancouver, British Columbia, to Bangkok, Thailand, via Taipei, Taiwan, departing at 12:40 am on January 15, 2020, and arriving to Bangkok at 9:50 am on January 16, 2020. However, Flight CI31 from Vancouver to Taipei was delayed on the...
110-C-A-2022 | Decision | 2022-08-26