Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 11-20 of 34 decisions.
September 17, 2001
IN THE MATTER OF a complaint filed by Mr. H. with respect to the refusal by Air Canada to accept him as a passenger on Air Canada or its connector flights.
File No. M4370/A74/00
BACKGROUND
On January 3, 2001, the Canadian Transportation Agency (hereinafter the Agency) issued...
492-C-A-2001 | Decision | 2001-09-17
July 17, 2001
IN THE MATTER of a complaint filed by Anna Pantalone with respect to Air Transat A.T. Inc. carrying on business as Air Transat's refusal to compensate her for the loss of carry-on items on board Flight No. TS 696 from Toronto, Ontario, Canada, to Puerto Vallarta, Mexico, on January 6...
403-C-A-2001 | Decision | 2001-07-17
July 12, 2001
IN THE MATTER OF a complaint by Earl S. Roberts against Air Canada concerning the penalty fee assessed for the cancellation of reservations applicable to transportation between the United States of America and Canada.
File No. M4370/A74/00
COMPLAINT
On July 17, 2000, Earl S....
397-C-A-2001 | Decision | 2001-07-12
July 10, 2001
IN THE MATTER OF a complaint by David Lyons against Air Canada concerning the limit of liability for checked baggage applicable to carriage between Canada and the United States of America.
File No. M4370/A74/00-188
COMPLAINT
On August 3, 2000, David Lyons filed with the Air Travel...
392-C-A-2001 | Decision | 2001-07-10
June 29, 2001
IN THE MATTER OF a complaint by Dan Motisca concerning the fare offered by Air Canada on the Prince Rupert-Vancouver route.
File No. M4370/A74/00-274
By Decision No. 99-P-A-2001 dated March 7, 2001, the Canadian Transportation Agency (hereinafter the Agency) determined that the $...
361-P-A-2001 | Decision | 2001-06-29
June 28, 2001
IN THE MATTER of a complaint filed by Lloyd Howe with respect to Canada 3000 Airlines Limited's refusal to carry him on board Flight No. CM 311 from Toronto, Ontario, to Halifax, Nova Scotia, on August 2, 2000.
File No. 4370/C222/00-65
COMPLAINT
On December 13, 2000, Lloyd Howe filed...
357-C-A-2001 | Decision | 2001-06-28
June 27, 2001
IN THE MATTER OF a complaint filed by Don Pickle on behalf of the Municipality of Qikiqtarjuaq, Nunavut, against Bradley Air Services Limited carrying on business as First Air and/or Ptarmigan Airways and/or Northwest Territorial Airways and/or NWT Air (hereinafter First Air) and...
353-P-A-2001 | Decision | 2001-06-27
June 8, 2001
IN THE MATTER of a complaint filed by Sonja Hasselsjo with respect to the refusal by Air Canada to accept her as a passenger on its flights and those of its subsidiaries.
File No. M4370/A74/00-542
COMPLAINT
On September 19, 2000, Sonja Hasselsjo filed with the Canadian Transportation...
310-C-A-2001 | Decision | 2001-06-08
June 7, 2001
IN THE MATTER OF a complaint by Astrid Levelt concerning the fares offered by Air Canada on its Vancouver-Toronto route.
File No. M4370/A74/01-400
COMPLAINT
On March 5, 2001, Astrid Levelt (hereinafter the complainant) filed with the Canadian Transportation Agency (hereinafter the...
307-P-A-2001 | Decision | 2001-06-07
May 23, 2001
IN THE MATTER OF a complaint by Elaine Hardy concerning the fares offered by Air Canada on the Toronto-Dryden route.
File No. M4370/A74/00-388
COMPLAINT
On August 18, 2000, Elaine Hardy (hereinafter the complainant) filed with the Canadian Transportation Agency (hereinafter the...
266-P-A-2001 | Decision | 2001-05-23