Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 1-10 of 21 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a schedule change that was made to their return flight from Cancun, Mexico, to Toronto, Ontario.
[2] The applicants seek compensation from the respondent for the change...
69-C-A-2020 | Decision | 2020-07-23
SUMMARY
[1] Dianne Joyce Leung filed an application with the Canadian Transportation Agency (Agency) against Delta regarding the CAD 1,296.27 she was charged to change the date of her flight from New York, USA, to Vancouver, British Columbia, via Seattle, USA, originally scheduled for March...
70-C-A-2020 | Decision | 2020-07-23
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Swoop Inc. (Swoop) and WestJet regarding the cancellation of their Swoop flight from Hamilton, Ontario, to Winnipeg, Manitoba, on February 24, 2019.
[2] The applicants also argue that since the...
66-C-A-2020 | Decision | 2020-07-21
SUMMARY
[1] Rahul Vasubandhu filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a schedule irregularity that resulted in a 24-hour delay in arriving at his final destination.
[2] Mr. Vasubandhu seeks compensation for the following:
CAD 800 from Air...
67-C-A-2020 | Decision | 2020-07-21
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding their delayed baggage claim.
[2] The applicants have requested at least CAD 9,000 in compensation for their ruined vacation and the refusal of the carrier to...
68-C-A-2020 | Decision | 2020-07-21
SUMMARY
[1] William St-Michel filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding a delay in his flight from Montréal, Quebec, to Toronto, Ontario, on December 30, 2018. This delay caused him to miss his connecting flight in Toronto to Paris, France.
[2]...
64-C-A-2020 | Decision | 2020-07-20
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a delay in their flight from Shanghai, China, to New Delhi, India, on May 24, 2019. This delay caused them to miss their connecting flight in New Delhi.
[2]...
62-C-A-2020 | Decision | 2020-07-17
SUMMARY
[1] Robert Morley Decker filed an application with the Canadian Transportation Agency (Agency) against Sunwing Airlines regarding the cancellation of his vacation package, including his flight from Toronto, Ontario, Canada, to Cayo Largo, Cuba.
[2] Mr. Decker requests that Sunwing...
63-C-A-2020 | Decision | 2020-07-17
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the cancellation and replacement of their flights from Toronto, Ontario, to Sapporo, Japan, via Hong Kong, China, that were scheduled to depart on December 6, 2018.
[2]...
57-C-A-2020 | Decision | 2020-07-13
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding their lost piece of baggage and delay on their return flight from Newark, USA, to Montréal, Quebec, via Toronto, Ontario, on December 28, 2018.
[2] The...
59-C-A-2020 | Decision | 2020-07-13