Agency site
Displaying 1-10 of 13 items.
accessibility standards monitoring the industry for accessibility learn more about aircraft passenger terminals trains ferries compliance reports removing ...
Web page | 2017-01-04
... legislative and regulatory context scope of modernized accessibility standards approach to modernizing the accessibility ... travellers with disabilities: code of practice appendix b: aircraft accessibility for persons with disabilities: code of practice ...
Web page | 2017-03-29
... services and that unnecessary or unjustified barriers to accessibility are removed. one way the agency achieves this goal is by ... six codes of practice related to accessibility : aircraft accessibility for persons with disabilities carriage by rail of ...
Web page | 2017-05-10
... aids, and prominently display information regarding accessibility services on their websites. airlines can set up a dedicated ... publish the dimensions of cargo hold doors by aircraft type, and ensure that agents ask passengers about their specific ... about "who does what" when it comes to the provision of accessibility -related assistance from curb to gate, and from gate to curb. ...
Speeches | 2017-06-19
... role and responsibilities, oversaw the positioning of each aircraft at the airport for an eventual refuelling. the unplanned presence of an airbus a380 aircraft slowed down the operations associated with positioning each ...
Web page | 2017-08-29
... other food allergies environmental sensitivities dogs in aircraft cabins cats in aircraft cabins in a 2002 decision, the agency ... find out more on the formal process for the resolution of accessibility -related complaints .
. The Agency has investigated or is ...
Web page | 2017-06-21
Table of contents
Overview
Total rulings by Members
Disputes resolved by the Agency
Fostering compliance
Providing consumer protection for air passengers
Number and outcome of air travel complaints
Number of complaints resolved (by carrier)...
Web page | 2017-06-16
Table of contents
Overview
Total rulings by Members
Disputes resolved by the Agency
Fostering compliance
Providing consumer protection for air passengers
Air travel complaints accepted for facilitation
Number of complaints resolved (by carrier...
Web page | 2017-02-10
... information videos on their screens. they can also improve accessibility by avoiding any "who-does-what" confusion with airlines, ... publishing the dimensions of cargo hold doors by aircraft type, and ensuring that agents ask passengers about their specific ...
Speeches | 2017-06-09
is a service provided by means of an aircraft that is publicly available for the transportation of passengers or ... aerial construction services aerial photography services aircraft demonstration services external helitransport services glider towing ...
Publication | 2017-03-31