Displaying 1-3 of 3 items.
Agency launches new tool to help air carriers provide clear, simplified and understandable tariffs for passengers
in its ongoing efforts to encourage air carriers to clarify their contractual commitments to passengers, the ... structure covering provisions before, during and after travel . the sample provisions cover carriage on domestic and international ... agency enforces the application of tariffs and may hear complaints from passengers that a tariff provision is not being applied or is ...
News | 2011-06-02
Agency finds Marine Atlantic making progress in ensuring accessibility for persons with disabilities
... transportation services and facilities, which includes air , rail, marine and interprovincial bus transportation. it seeks to remove ... disabilities; resolving individual accessibility-related complaints ; and by ordering corrective measures as required. -30- The ...
News | 2011-05-10
guidelines for the resolution of complaints concerning railway noise and vibration Guidelines for the Resolution of Complaints Concerning Railway Noise and Vibration railway noise ...
Publication | 2011-08-22