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Displaying 1-10 of 13 items.
... trip and anticipate, and prepare for, the challenges that travel can present. it begins with some things to consider as you select your ... accessibility-related guidance concerning the canadian air transport security authority (catsa) and the canada border services ...
Publication | 2020-10-09
... regulations and decisions prevail. in the context of air travel complaints filed with the canadian transportation agency (cta) ...
Publication | 2022-02-11
... at all times, require a support person or service dog for travel . a carrier must consider the dignity of a person with an episodic ... person or a service dog in the past, they must always travel with one. similarly, when a person with a disability advises the ...
Publication | 2020-05-01
if your complaint is about air travel accessibility for persons with disabilities, we have specific guides ... transportation page.
If your complaint is about air travel accessibility for persons with disabilities, we have specific ...
Publication | 2022-02-11
air passenger protection
Application of the Air Passenger Protection Regulations: A Guide
application of the air passenger protection regulations: a guide ...
Publication | 2021-01-22
the regulations cover many parts of the travel experience: services, equipment, facilities, communications, training, ... to provide accessible services, and can be the subject of complaints from persons with disabilities. the cta is considering whether and ...
Publication | 2020-05-01
... addressing problems likely to occur by responding to pre- travel inquiries and by educating persons with disabilities and ... regarding their rights and responsibilities; and resolving complaints on a case-by-case basis using an approach that is consistent with ...
Publication | 2023-05-05
if a person's travel has been disrupted and they believe that the airline did not meet the ... a complaint to the cta. the cta can help resolve complaints about air travel to, from and within canada. the cta's role is to make sure ...
Publication | 2023-01-13
... and is in the interest of all parties involved in air travel . for these reasons, communication is a key element of the
Clear and ...
Publication | 2021-11-17
in the context of air travel complaints filed with the cta, the cta expects passengers and airlines to ...
Publication | 2021-11-17