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Displaying 61-70 of 93 items.
... with airport procedures and processes in advance of travel . in addition, this program allows the airport an additional ... personnel to deal with accessibility concerns or complaints , it does not have a formal means to broadly consult with ... with airport procedures and processes in advance of travel . In addition, this program allows the airport an additional ...
Publication | 2016-06-08
... the additional resources required to address the influx of air travel complaints . the expenditures in the acquisition of machinery and ...
Publication | 2019-02-28
... $900 if the passenger arrives less than six hours late; $1,800 if the passenger arrives six hours or more late, but less than nine ... for the same denial of boarding event under the other air passenger protection rules of another jurisdiction. passengers have the ...
Publication | 2021-01-22
... resources were required to address the influx of air travel complaints . the expenditures in the acquisition of machinery and ...
Publication | 2020-02-28
... to increase the emphasis placed on accessible air transportation in the deliberations of the international civil aviation ... mediation as well as adjudication. the current volume of complaints is historically unprecedented. the cta will continue to emphasize ...
Publication | 2020-02-28
... processes are in place to handle a growing number of air travel complaints . during the 2013-2015 period, we received about 800 ...
Publication | 2018-04-13
... additional resources recruited to address the influx of air travel complaints as well as the increased rates of pay stemming from the ...
Publication | 2018-08-30
Read the pdf (433 KB)
Watch the ASL videos
1. Purpose
ASL version of Chapter 1. Purpose
Continue to the next video: Terminal operator curbside assistance obligations
This guide explains the obligations of terminal operators and carriers, under the...
Publication | 2020-05-01
... higher demand for services especially those related to air travel complaints . in response to the increased demand, temporary ...
Publication | 2018-02-27
... problems before they occur by responding to pre- travel inquiries and by educating persons with disabilities and service ... about their rights and responsibilities; and, by resolving complaints on a case-by-case basis using an approach that is consistent with ...
Publication | 2016-03-10
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