Agency site
Displaying 51-60 of 90 items.
... conflicts over the establishment of railway crossings. complaints about noise and vibration coming from railway operations. disputes ... cruise and ferry terminals and ships. complaints from air travellers about issues like bumping and lost luggage. to deal with ...
Speeches | 2016-10-28
... and development (oecd). during 2020-21, the cta helped air passengers and carriers by processing 10,227 complaints , an ... the cta continued to receive a high volume of air travel complaints during 2020-21 – 13,275 – driven primarily by ...
Publication | 2021-12-02
... on accessible transportation. the second deals with air licencing, charter permits, and determinations of whether canadian ... on what stakeholders and the public can expect from this process . on accessibility, our consultations have involved 30 face-to-face ...
Speeches | 2017-06-09
... informally resolve disputes across federally regulated air , rail and marine modes including accessible transportation. manager ... port authority user fees air : adjudication of air travel consumer complaints ; nav canada issues, disputes involving tariffs ...
Web page | 2021-09-27
(terminal code) sets out accessibility standards for air terminals within the nas and rail and ferry terminals with 10,000 or more ... additional seating to accommodate their disabilities to travel on domestic flights operated by the carriers . decision no. ...
Web page | 2017-03-29
... complaints were filed – the vast majority of them air travel complaints submitted after the coming-into-force of the appr. the ...
Publication | 2020-12-07
... 2023, the cta launched a new resolution process for air travel complaints . the process applies to all air travel ...
Publication | 2023-09-30
... and wet lease arrangements, supporting the negotiation of air bilateral agreements, and ensuring that terms and conditions of carriage ... in order to manage an unprecedented increase in air travel complaints . adjudication and alternative dispute resolution ...
Publication | 2018-10-29
... for conflicts over rates between shippers and any rail, air , or marine carrier ; and formal adjudication, where the agency ... has a good track record. the vast majority of air travel complaints are resolved through facilitation . our confidential ...
Speeches | 2016-11-18
... network. it provides consumer protection for air passengers. in fulfilling these mandates, the cta is guided by its ... timely resolution and elimination of the backlog of complaints ; implementation of the regulatory framework; process and service innovation and modernization; a data-driven and digitally ...
Publication | 2023-03-09
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