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Displaying 51-60 of 153 items.
Statistics 2020-2021
... disputes by using a range of approaches from relatively informal facilitation and mediation to more formal arbitration and ... 2018-2019 2017-2018 2016-2017 accessible 105 95 72 78 53 air 7444 7630 4461 3614 2126 marine 0 0 0 0 0 rail 33 18 15 16 14 total ...
Web page | 2021-07-13
Highlights of one-person-one-fare policy decision
air canada, air canada jazz and westjet are to implement a ... reservation and usually at least 48 hours in advance of travel . information on eligibility, process and medical documentation ... . the carriers have internal processes for addressing complaints regarding their services including those offered to passengers ...
Web page | 2019-08-06
Statistics 2019-2020
... disputes by using a range of approaches from relatively informal facilitation and mediation to more formal arbitration and ... 2017-2018 2016-2017 2015-2016 accessible 95 72 78 53 40 air 7630 4461 3614 2126 716 marine 0 0 0 0 0 rail 18 15 16 14 3 total The ...
Web page | 2020-11-04
Annual Report 2022–2023
... . these best practices were published in november 2022. air carrier medical forms medical forms are a means for air carriers to ... it will close knowledge gaps about accessible air travel worldwide. the compendium is expected to be published by icao ...
Publication | 2023-10-17
Annual Report 2020–2021
... months alone. we continued to receive a high volume of air travel complaints during the reporting period, driven primarily by ...
Publication | 2021-12-06
Departmental Plan 2024-2025
... set and enforce economic, accessibility, and air passenger protection rules for the national transportation system; ... result 2 result indicator 2a: number of air travel accessibility complaints received per 100 flights. result indicator 2a: percentage of air ...
Publication | 2024-02-29
Statistics 2018-2019
... disputes by using a range of approaches from relatively informal facilitation and mediation to more formal arbitration and ... 2016-2017 2015-2016 2014-2015 accessible 72 78 53 40 15 air 4461 3614 2126 716 706 marine 0 0 0 0 0 rail 15 16 14 3 24 total The ...
Web page | 2020-01-30
Statistics 2017-2018
... disputes by using a range of approaches from relatively informal facilitation and mediation to more formal arbitration and ... 2015-2016 2014-2015 2013-2014 accessible 78 53 40 15 20 air 3614 2126 716 706 519 marine 0 0 0 0 0 rail 16 14 3 24 6 total The ...
Web page | 2018-06-20
Opening Remarks from Tom Oommen, DG Analysis and Outreach, to the Standing Committee on Transport, Infrastructure and Communities – November 28, 2022
, the agency resolves complaints using informal dispute resolution, facilitation and mediation, as well as ... for the federally-regulated transportation system – air , rail, marine, and interprovincial bus - that impacts all canadians, as ...
Speeches | 2022-11-28
Consultation paper: Development of new airline refund requirements
... the cta is in the process of reviewing the over 22,000 complaints received since the appr came fully into force on december 15, ... the cta has been processing record numbers, mainly through informal facilitation and mediation approaches. every complaint is ...
Web page | 2020-12-21

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