Agency site
Displaying 71-80 of 159 items.
... with disabilities, including passengers who may travel infrequently or are uncomfortable travelling , to be aware of what ... and services are available at terminal facilities prior to travel . this also allows passengers to familiarize themselves with any ...
Publication | 2010-10-21
, the agency resolves complaints using informal dispute resolution, facilitation and mediation, as well as ... for the federally-regulated transportation system – air , rail, marine, and interprovincial bus - that impacts all canadians, as ...
Web page | 2023-03-15
... largest number of applications is consumer protection for air passengers. the cta implements this mandate in part by providing tools, ... it currently has only for international air travel matters—to assess whether airlines' terms and conditions of are: ...
Publication | 2018-07-26
... complaints were filed – the vast majority of them air travel complaints submitted after the coming-into-force of the appr. the ...
Publication | 2020-12-07
... in the areas of accessible transportation and of air licencing, charters, and insurance wrapped up, and preparation of the ... rail-related regulations. the public's interest in air travel issues was reflected in the attention garnered by the hearing into the ...
Publication | 2018-10-29
... for the cta over the coming period. so will resolving air travel and other complaints . with the entry-into-force of the appr, we ...
Publication | 2020-11-04
... tribunal and regulator. in addition to our mandates in the air industry, we oversee other aspects of the complex canadian transportation ... swath of other mandates from air licensing, consumer travel complaints , accessible travel , and marine coasting trade, ...
Speeches | 2022-09-22
... and costly court-like formal adjudication process for air travel complaints (overseen by governor in council-appointed members), to ...
Web page | 2023-09-15
... and development (oecd). during 2020-21, the cta helped air passengers and carriers by processing 10,227 complaints , an ... the cta continued to receive a high volume of air travel complaints during 2020-21 – 13,275 – driven primarily by ...
Publication | 2021-12-02
... informally resolve disputes across federally regulated air , rail and marine modes including accessible transportation. manager ... port authority user fees air : adjudication of air travel consumer complaints ; nav canada issues, disputes involving tariffs ...
Web page | 2021-09-27
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