Agency site
Displaying 1-4 of 4 items.
... the agency encourages everyone to bring forward complaints if they believe a service provider hasn't respected its ... has been an important contribution to recent international air transportation association guidelines on mobility aids. additionally, the ...
Web page | 2023-07-24
... annual report 2018-2019 annual report 2021–2022 air passenger protection to allow the cta to look into possible issues ... information on flight disruptions that could give rise to complaints . currently the agency is only able to examine passenger issues, ...
Web page | 2023-05-11
... through this turmoil, the cta has worked to protect air passengers. despite the fact that almost every cta employee has worked ... and long hours to deal with the unprecedented tsunami of complaints filed since late 2019. between the full coming-into-force on ...
Web page | 2021-11-23
... division): intake-triage intake and initial triage of new air travel complaints and mediation services determine jurisdiction ...
Web page | 2021-09-27