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Displaying 21-30 of 334 items.
(1) On or about December 26, 2022, Air Canada failed to provide passenger (43N48E), affected by the cancellation of flight AC1963 scheduled to depart on December 26, 2022, the reason for the cancellation using the available communication method for which she had indicated a preference, including a...
Enforcement Actions | 2023-09-26
(A) On or about July 11, 2023, American Airlines, Inc. failed to provide passenger (RFAJGY), affected by the delay of flight AA5020 scheduled to depart on July 11, 2023, at 12:00, the reason for the delay using the available communication method for which he had indicated a preference, including a...
Enforcement Actions | 2023-09-28
(1) On or about June 29, 2022, Air Canada failed to provide passenger (48TBKE), affected by the delay of flight AC94 scheduled to depart on June 29, 2022, the reason for the delay using the available communication method for which she had indicated a preference, including a method that is...
Enforcement Actions | 2023-06-29
(1) On or about February 24, 2023, American Airlines, Inc. failed to provide passenger (MZBXUX), affected by the delay of flight AA4550 scheduled to depart on February 24, 2023, the reason for the delay using the available communication method for which he had indicated a preference, including a...
Enforcement Actions | 2023-05-01
Pursuant to section 180 of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), the undersigned Enforcement Officer has issued this notice of violation believing Air Transat A.T. Inc. has committed 14 violations of not providing passengers affected by a delay the reason for the...
Enforcement Actions | 2023-03-10
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Sunwing Airlines Inc. has committed 32 violations of failing to provide the reason for a delay of flight to affected passengers, contrary...
Enforcement Actions | 2023-02-14
For certain accessibility features, carriers are invited to refer to the Canadian Standards Association Standard CAN/CSA-B651 Barrier-free Design and, where it is appropriate to do so, to adopt the technical specifications contained in it.
This information is referenced in Passenger Rail Car...
Web page | 2016-01-21
Toronto Airport (YYZ) Departures
Flights
Original
Date of
Flight
Mitigated Facts
Relevant Issues
SWG022
15/04/2018
TARMAC DELAY:
Some passengers testimonies and Data provided by Greater Toronto Airport Authority indicates a tarmac...
Web page | 2018-10-22
... accessible services, technical standards for equipment, communications , training, and security and border screening. building on ... accessible services, technical standards for equipment, communications , training, and security and border screening. Building on ...
Web page | 2022-12-07
Accessible pdf
The NRC, with the support of the CTA and Transport Canada, has developed expert guidance that sets out best practices for transportation service providers and travel tips for persons with disabilities during COVID-19.
National Research Council Canada
Flight Research...
Web page | 2021-03-09
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