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Arbitrators for the Canadian Transportation Agency must be able to conduct an efficient and effective arbitration process. Arbitrators must possess:
Superior procedural skills and in-depth understanding of the rules of procedure.
A superior understanding of the rules of evidence including the...
Web page | 2013-11-27
... timelines. for these 2 requests, the agency took extensions of time to complete their processing because of interference ... requests had no records existing. completion of time and extensions for closed requests of the 41 requests closed during the reporting ...
Publication | 2022-11-09
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Introduction
The Access to Information Act (ATIA), enacted in 1983, grants Canadian citizens, permanent residents and any person or corporation present in Canada the right to access the records of federal institutions subject to the ATIA. This right enables...
Publication | 2023-10-18
December 22, 2021 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today announced that the Accessible Transportation Planning and Reporting Regulations are now finalized and published in Part II of the Canada Gazette.
The Accessible Canada Act (ACA) sets...
News | 2021-12-22
completion time and extensions for completed requests
Completion time and extensions for completed requests
annual report on the administration of ...
Web page | 2020-11-19
completion time and extensions for completed requests
Completion time and extensions for completed requests
annual report on the administration of ...
Publication | 2020-11-19
June 25, 2020 – Gatineau, QC – Canadian Transportation Agency
Starting today, persons with disabilities have new protections under the Canadian Transportation Agency’s (CTA) Accessible Transportation for Persons with Disabilities Regulations (ATPDR).
The ATPDR require transportation service...
News | 2020-06-25
Air travel complaint resolution process
The CTA's simplified complaint process will be easy to access, more efficient and use new systems and technology to deliver faster outcomes to air passengers who submit complaints to the CTA. The process applies to all air...
Web page | 2023-09-30
Do you have questions about your adjudication case?
This Q&A provides quick answers.
If you want more information, you can refer to the applicable section of the Dispute Adjudication Rules.
Submissions
How can I file a submission?
You can use one of our forms...
Web page | 2016-08-26
The Canadian Transportation Agency has a number of ongoing cases concerning accessible transportation. The following are highlights from the Agency's One-Person-One-Fare Policy Decision.
After extensive written pleadings and evidence, and two hearings, the Agency issued a Decision expected to...
Web page | 2019-08-06
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