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Displaying 31-40 of 58 items.
... methodologies and a new indigenous consultation framework . from our kitchen tables, basement work corners, and garages, we've ... most striking was the gap in the air passenger protection framework highlighted since march 2020, namely, the lack of a general ...
Publication | 2021-12-06
Canadian
Transportation
Agency
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Table of contents
Message from the Chair and CEO
About the CTA
Transportation industry trends
Legislative developments
Key CTA initiatives
Determinations and...
Publication | 2020-11-04
Introduction
In May 2016, the Canadian Transportation Agency (CTA) launched a process to update all regulations for which it is responsible, to ensure they keep pace with changes in business models, user expectations and best practices in the regulatory field.
This Regulatory Modernization...
Publication | 2019-03-04
... and which led ultimately to a new regulatory framework for the consumer protection of air passengers. this new regulatory framework provided that rebooking or refunds had to offered to passengers who ...
Web page | 2023-05-11
Read the pdf (515 KB)
Executive Summary
The Canadian Transportation Agency (CTA) is created by the Canada Transportation Act (Act). Like other administrative agencies, the CTA is part of the executive branch of government and its purpose is to implement government policy. The CTA has a...
Web page | 2022-09-09
... a healthy, high- performing organization a modern framework excellence in service delivery stakeholder and public awareness of ... A healthy, high- performing organization A modern framework Excellence in service delivery Stakeholder and public awareness of ...
Speeches | 2017-05-18
... communicated weekly to the director, srsimd, to review the performance , priorities and issues in the processing of requests. these ... communicated weekly to the Director, SRSIMD, to review the performance , priorities and issues in the processing of requests. These ...
Publication | 2022-11-09
... framework (maf) support audit, evaluation and performance measurement committee manage agency operational / planning / monitoring ...
Web page | 2021-09-27
... aimed at strengthening service delivery and overall performance : improvements to dispute resolution processes. it's neither ... aimed at strengthening service delivery and overall performance : improvements to dispute resolution processes. It's neither ...
Speeches | 2016-10-28
... plan or progress report; the use of milestones and performance indicators to measure progress; or strategies for identifying ... plan or progress report; the use of milestones and performance indicators to measure progress; or strategies for identifying ...
Web page | 2019-12-03
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