Agency site
Displaying 1-10 of 37 items.
... dispute involving rate and service matters arising in the rail industry and order the appropriate relief to be implemented. the agency ... interswitching or a competitive line rate. other rail complaints can involve issues related to joint rates, service obligations, ...
Publication | 2008-05-06
... for paying the rate. the specific service terms and rate you get are things that you and the railway can work out in a contract. ... related disputes. it also covers situations where you need a contract or tariff with more than one railway (joint ... a complaint (see "Tariff disputes", below).
freight rail service and rates: a guide ...
Publication | 2021-03-08
... companies (railways). if you are a shipper, here's what you should know .
Section: Rail Archived content: No Body: In Canada, shippers have a right to ...
Web page | 2021-03-08
... documents, namely: guidelines for the resolution of complaints over railway noise and vibration railway noise measurement and reporting methodology rail noise and vibration complaints brochure railway crossings of other ...
Web page | 2018-05-30
they will give you some ideas about how to plan and conduct your journey. they describe ... let them know how they can help. when they know what you require and are provided with enough advance notice, you can expect to receive the services you need . read the full take charge of your travel: a guide for travellers with ...
Web page | 2020-12-03
... with and when. it's a good idea to write a description of what happened as soon as you can, while the details are still fresh in ... on how the cta resolves accessible transportation complaints , see the cta's accessible transportation complaints : a guide . ...
Publication | 2020-10-09
... years 2013 to 2015, the cta received 700to 800air travel complaints annually. in fall 2016, we began modest efforts to better inform ... in an entire year. let me turn now to bill c-49's freight rail provisions. of the various amendments the bill makes in this area, one ...
Speeches | 2018-01-29
... engineering analysis and assessment related to major rail infrastructure projects having social, economic and environmental impact ... designs and the cost estimates. reviews and investigates complaints and disputes filed with the agency arising from disagreement ...
Web page | 2014-06-05
... offer your help, but don't insist. ask how to help and what to do. recognize that customers have diverse needs . respect the ... travel needs . for example, it is rarely pertinent to know the underlying cause of a disability. recognize that technologies (e.g. ...
Publication | 2016-03-10
since the beginning of the pandemic, we recognize what you have all gone through and continue to go through as an industry ... other stakeholders continued to request our services, file complaints , and do regular business with the cta through normal channels. we ...
Speeches | 2022-09-22