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Displaying 1-7 of 7 items.
... under-utilized, including in situations where freight rail companies and their customers are at loggerheads and could benefit from ... about making sure the system's rulebook is being followed. you may not be inclined, at first blush, to think of this as a service, but ...
Speeches | 2017-05-18
... 2015-16, the cta typically received about 70 air travel complaints each month. over the last year, we've received an average of over ... travelling by air greater, and long-overdue, clarity on what their rights are and what recourse is available if they don't think ...
Speeches | 2017-09-12
... that allow individuals and organizations to bring forward complaints if they believe a service provider hasn't respected its ... except zero, if everything is going perfectly well. but what is good is for people who have a concern to know what recourse ...
Speeches | 2017-06-19
... to future service or rate terms, adjudications deal with complaints that legal obligations have been violated in the past or present. of all our adjudications, those on rail issues tend to involve particularly copious and complicated evidence and ...
Speeches | 2017-11-10
... will deal with consumer protection for air passengers and rail -related issues. their timing will depend on the progress of bill c-49 through parliament. let me offer a few details on what stakeholders and the public can expect from this process. on ...
Speeches | 2017-06-09
... regulations, and are essentially done. based on what we've heard, we expect the results to include: a comprehensive set of ... will deal with consumer protection for air passengers and rail -related regulations. because of the links between these regulations ...
Speeches | 2017-08-29
... was drawn into confederation with the promise of a rail link to the rest of canada. the result of that provision was canada’s ... shippers being charged the higher rates. inevitably the complaints were heard by the politicians in ottawa. some of the loudest ...
Publication | 2017-06-12