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Annual Report 2021–2022
Canadian Transportation Agency Download the PDF of the Annual Report Table of contents Message from the Chair and CEO Who we are Transportation industry context Regulating industry Resolving disputes Assessment of the Act Appendix: Reporting on dispute...
Publication | 2022-11-07
Chair and CEO Scott Streiner addresses The Canadian Automobile Association on June 4, 2018
... lengthy documents. the third goal is fairness. the minimum standards of treatment and compensation established by the regulations should ... the recourse available to them. they'll establish minimum standards of treatment — and in some cases, compensation -- if your flight ...
Speeches | 2018-06-06
Guide to Canadian Ownership and Control in Fact for Air Transportation
Introduction This Guide explains the Canadian ownership requirement for obtaining a licence to operate an air service from the Canadian Transportation Agency (Agency), and for maintaining such a licence. It explains how the Agency interprets and applies the legal requirement for an air licence...
Publication | 2018-10-19
Annual Report 2020–2021
... international air travel. this work will focus on special service requests (ssr) codes. these codes relay travel-related information, ... international air travel. This work will focus on Special Service Requests (SSR) codes. These codes relay travel-related information, ...
Publication | 2021-12-06
Guidelines for Coasting Trade Licence Applications
... determine whether an identical or similar adequate marine service is offered (referred to collectively as "activity"). if the agency ... determine whether an identical or similar adequate marine service is offered (referred to collectively as "activity"). If the Agency ...
Publication | 2023-06-29
Consultation paper: Development of new airline refund requirements
... which set out an airline's terms and conditions of service . the appr apply broadly – to all flights to, from and within ... which set out an airline's terms and conditions of service . The APPR apply broadly – to all flights to, from and within ...
Web page | 2020-12-21
Speech from Elizabeth C. Barker, Vice-Chair of the Canadian Transportation Agency, at the Van Horne Institute, October 12, 2018
... they meet certain conditions.  if the cta finds that such service should be provided, the rate for the haul by the local company to the ... also shortens the timeline for resolving level of service disputes from 120 days to 90 days.  with respect to final offer ...
News | 2018-10-24
Annual Report 2019–2020
... cta's assistance to address disputes with transportation service providers. the number of complaints submitted to the cta had already ... CTA's assistance to address disputes with transportation service providers. The number of complaints submitted to the CTA had already ...
Publication | 2020-11-04
Inquiry Report - 2019 Vancouver Freight Rail Investigation (Revised)
... of discriminatory measures or practices on the part of service providers operating in the area. annex b: information on cn cp ... of discriminatory measures or practices on the part of service providers operating in the area. Annex B: Information on CN CP ...
Web page | 2019-01-25
Statement regarding the independence of the Canadian Transportation Agency
Read the pdf (515 KB) Executive Summary The Canadian Transportation Agency (CTA) is created by the Canada Transportation Act (Act). Like other administrative agencies, the CTA is part of the executive branch of government and its purpose is to implement government policy. The CTA has a...
Web page | 2022-09-09

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