Agency site

Displaying 191-200 of 492 items.
Our mandate
The Canadian Transportation Agency (CTA) is an independent regulator and quasi-judicial tribunal with the powers of a superior court. It operates within the context of the very large and complex Canadian transportation system. The Canada Transportation Act includes the National Transportation...
Web page | 2023-12-20
Wheels up: On our way to new protections for air passengers
... air passenger protection regulations. because we knew air travel issues are important to canadians and they wanted to have their say on ... air passenger protection regulations. Because we knew air travel issues are important to Canadians and they wanted to have their say on ...
Speeches | 2018-11-08
FAQs: Air passenger protection regulations
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022. Background Q1. Why has the Canadian Transportation Agency (CTA) developed...
Web page | 2023-01-11
Compliance Report: Terminal Code
... which is to be made available to the public in advance of travel . the following are the relevant provisions of the terminal code ... which is to be made available to the public in advance of travel . The following are the relevant provisions of the Terminal Code ...
Publication | 2010-10-21
Curbside assistance: A guide
Read the pdf (433 KB) Watch the ASL videos 1. Purpose ASL version of Chapter 1. Purpose Continue to the next video: Terminal operator curbside assistance obligations   This guide explains the obligations of terminal operators and carriers, under the...
Publication | 2020-05-01
Severe allergies: A Guide
... to a person with a disability due to a severe allergy; and travel tips for persons with disabilities due to severe allergies. ... to a person with a disability due to a severe allergy; and Travel tips for persons with disabilities due to severe allergies. ...
Publication | 2020-05-01
Canadian Transportation Agency issues temporary exemptions to certain Air Passenger Protection Regulations provisions to address the COVID-19 pandemic
... that are covered by a government advisory against travel or unnecessary travel due to covid-19. in these situations, air carriers would not be ...
News | 2020-03-13
Resolving problems
accessible transportation take charge of your travel : a guide for travellers with disabilities faqs: accessible ... services Accessible transportation Take Charge of Your Travel : A Guide for Travellers with Disabilities FAQs: Accessible ...
Web page | 2020-12-03
Questions and Answers: TRAN – February 27, 2024
... involves shadowing persons with disabilities during their travel to gain a deeper understanding of their unique challenges. our ... encountered by persons with disabilities when they travel . this initiative was launched in response to a recommendation from the ...
Web page | 2024-06-11
Tariff terms and conditions that are unclear, unjust or unreasonable, or unduly or unjustly discriminatory
most air travel complaints are about a carrier failing to apply a fare, rate, charge ... discriminatory. Archived content:  No Body:  Most air travel complaints are about a carrier failing to apply a fare, rate, charge ...
Web page | 2023-09-29

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