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Displaying 211-220 of 492 items.
Training for transportation service providers on how to assist persons with disabilities
Most federal transportation service providers, terminal operators, CATSA, and CBSA are required to train their staff and contracted personnel on how to assist persons with disabilities. The requirements related to training are set out in the Personnel Training for the Assistance of Persons with...
Web page | 2023-04-28
Ottawa International Airport Authority
Note: Subject to a Compliance Agreement (1) On or about March 27, 2023, the Ottawa International Airport Authority failed to have a signage that indicates the direction to follow in order to access a designated relief area for service dogs, specifically the designated relief area located past...
Enforcement Actions | 2023-04-14
Air passenger protection during and beyond the pandemic
the global collapse of air travel as a result of the covid-19 pandemic is without precedent in the ... just months after new The global collapse of air travel as a result of the COVID-19 pandemic is without precedent in the ...
Speeches | 2020-11-13
Standing Committee on Public Accounts - April 17, 2023
... it could conduct to progress toward barrier‑free travel . the agency also lacked the authority to access complaint data from ... it could conduct to progress toward barrier‑free travel . The agency also lacked the authority to access complaint data from ...
Web page | 2023-07-24
Ferry Accessibility for Persons with Disabilities: Code of Practice
... on the needs of persons with disabilities while they travel , the provisions contained in the code will benefit most travellers ... on the needs of persons with disabilities while they travel , the provisions contained in the Code will benefit most travellers ...
Publication | 2014-11-04
Consultation paper: Development of new airline refund requirements
the covid-19 pandemic – and the global collapse of air travel that resulted in mass flight cancellations – have highlighted a gap ... , to make a new regulation to close that gap for future travel . many passengers have experienced frustration in recent months about ...
Web page | 2020-12-21
Transportation and storage of wheelchairs and other mobility aids
... and innovation, resulting in a mobility aids and air travel report containing short, medium, and long term recommendations related ... and innovation, resulting in a Mobility Aids and Air Travel Report containing short, medium, and long term recommendations related ...
Web page | 2020-08-26
Quarterly Financial Report For the quarter ended December 31, 2023
Management Statement for the Quarter Ending December 31, 2023 1. Introduction This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board...
Publication | 2024-02-29
Departmental Plan 2024-2025
... launch of the complaints resolution office for air travel complaints, as well as the new funding and legislative authorities ... launch of the Complaints Resolution Office for air travel complaints, as well as the new funding and legislative authorities ...
Publication | 2024-02-29
Air Passenger Protection Regulations Consultations - What We Heard
... baggage, when these events happen during international air travel . (Act) to mandate the CTA to make regulations defining airlines' ... baggage, when these events happen during international air travel . air passenger protection regulations consultations - what we heard ...
Publication | 2018-10-15

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