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Air travel is an essential part of modern life. Nowhere is that more true than in this vast country. Every year, about 160 million travellers get on or off a plane in Canada. The people passing through this and every Canadian airport rely on flights to see family and friends, explore new places,...
Speeches | 2019-12-17
December 13, 2019 – Gatineau, QC – Canadian Transportation Agency
Starting this Sunday, December 15, air passengers will have new rights under the Canadian Transportation Agency’s (CTA) Air Passenger Protection Regulations (APPR)
Airlines flying to, from and within Canada will need to provide...
News | 2019-12-13
Gatineau – December 11, 2019
Scot Streiner, Chair & CEO of the Canadian Transportation Agency (CTA) will be joined by the Honourable Marc Garneau, Minister of Transport, to launch the final provisions of the Air Passenger Protection Regulations.
Mr. Streiner and Minister Garneau will be...
News | 2019-12-11
December 10, 2019 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (Agency) issued today its determination that WestJet and Swoop Inc. would continue to meet the Canadian ownership and control requirements following the proposed acquisition of WestJet Airlines...
News | 2019-12-10
If your air travel is affected by a carrier's bankruptcy/cessation of activities, we suggest the following:
Contact your travel agent or transportation providers as soon as possible to make alternative arrangements.
If you paid by credit card, contact the credit card company to see if you are...
Web page | 2019-12-05
No Person Left Behind: Working Together to Advance the Accessibility of Air Travel
Check against delivery
I'd like to thank IATA for inviting me to speak today, and congratulate the organization and each of you for organizing and participating in an international conference focused...
Speeches | 2019-12-02
(A) On or about July 29, 2019, when flight TSC309 was delayed on the tarmac at the Rome – Fiumicino Leonardo da Vinci International Airport, Air Transat A.T. Inc did not provide passengers with food, free of charge, in reasonable quantities, taking into account the length of the delay, the time of...
Enforcement Actions | 2019-11-25
Note : this Notice of Violation was withdrawn on February 24, 2021.
Date of revision : February 24, 2021
Enforcement Actions | 2019-11-25
(A) On or about September 11, 2019 at Halifax Stanfield International Airport, United Airlines, Inc. operated a flight from Halifax, Nova Scotia, Canada without displaying in a visible manner at self-service machines, a notice containing the prescribed text, thereby contravening subsection 7(1) of...
Enforcement Actions | 2019-11-25
(A) On or about October 29, 2019, Société Air France, carrying on business as Air France, made reference to an air transportation charge in the booking system found on the web site airfrance.ca/en and did not set out the charge under the heading “Air Transportation Charge”, thereby contravening...
Enforcement Actions | 2019-11-25
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