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Displaying 261-270 of 540 items.
All-inclusive air price advertising
Part V.1 of the Air Transportation Regulations sets out requirements for all-inclusive air price advertising. These rules help consumers easily determine the total price of advertised air services, and encourage fair competition among advertisers of air services. Help with implementation...
Web page | 2019-10-08
Operation of season-long charter programs by U.S. air carriers on behalf of all professional sports teams
Context Effective December 8, 2009, the Canadian Transportation Agency (Agency) allows charter flights operated by U.S. carriers under season-long contracts with all professional sports teams that include multiple stops in Canada. Following the amendment of the Air Transportation Regulations, SOR/...
Publication | 2019-09-26
Air carrier tariffs posted on websites
A tariff is the contract between an air carrier and its passengers. It covers the passengers’ rights and obligations, as well as the air carrier’s rights and its responsibilities towards the passenger. Carriers must respect their tariff at all times. The tariff must not be unjust, unreasonable,...
Web page | 2019-09-05
Information for ticket-holders impacted by major weather events
When severe weather or other uncontrollable events impact your flight and travel dates, you are strongly encouraged to contact your airline, travel agency or tour consolidator as soon as possible to confirm or adjust your travel plans accordingly. Consult the Government of Canada's Hurricane...
News | 2019-09-04
Air Canada
(A) On or about July 22, 2019 at Halifax Stanfield International Airport, Air Canada operated a flight from Halifax, Nova Scotia, Canada without displaying in a visible manner at Self-Service Machines, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air...
Enforcement Actions | 2019-08-28
Porter Airlines Inc.
Note : the Transportation Appeal Tribunal of Canada dismissed the penalty of $2,500 assessed against Porter Airlines Inc. in relation to the contravention respecting the operation of a flight out of the Halifax Stanfield International Airport on or about July 22, 2019. Date of revision : April 29...
Enforcement Actions | 2019-08-28
Air Transat A.T. Inc.
Note : the violations dated July 23, 2019 and August 7, 2019 were withdrawn. Date of revision : May 06, 2021 A) On or about July 25, 2019 at Calgary International Airport, Air Transat A.T. Inc. operated a flight from Calgary, Alberta, Canada without displaying in a visible manner at Boarding Gate...
Enforcement Actions | 2019-08-28
WestJet
A) On or about July 22, 2019 at Halifax Stanfield International Airport, WestJet; operated a flight from Halifax, Nova Scotia, Canada without displaying in a visible manner at Self-Service Machine, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger...
Enforcement Actions | 2019-08-28
APPR implementation guides are now available
With the coming into force of the Air Passenger Protection Regulations (APPR), the CTA has developed a series of guides providing a detailed explanation of airline obligations toward passengers in various situations. The guides are intended to help passengers understand their rights and airlines...
News | 2019-08-16
Canadian Transportation Agency launches inquiry into WestJet flight incident
August 16, 2019 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) is launching an inquiry to examine whether the terms of WestJet's tariff dealing with schedule changes and irregularities are just and reasonable, taking into account the requirement for...
News | 2019-08-16

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