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Opening Remarks – Chair and CEO France Pégeot
Check against delivery
Good afternoon,
I am pleased to be with you today to discuss accessible air transportation for persons with disabilities.
The Canadian Transportation Agency has three main responsibilities.
We help ensure that the national...
Speeches | 2024-05-22
(1) On or about August 2, 2023, Société Air France did not comply with an order made by the Canadian Transportation Agency pursuant to subsection 172.1(2) of the Canada Transportation Act (CTA), which required it to train identified personnel in the manner detailed in the Order section of the...
Enforcement Actions | 2024-05-21
(1) On or about October 31, 2023, at San Jose del Cabo International Airport, WestJet failed to provide a service to a person with a disability who uses a mobility aid, by not returning the mobility aid to the person on arrival at the destination without delay, thereby contravening paragraph 41(1)(...
Enforcement Actions | 2024-05-21
(A) On or about October 5, 2023, WestJet failed to ensure a member of personnel who may be required to interact with the public or to participate in making decisions or in developing policies or procedures in relation to the requirements of these Regulations, received training that provides an...
Enforcement Actions | 2024-05-09
(1) On or about March 12, 2024, the Edmonton Regional Airports Authority failed to identify, by tactile and Braille signage, the designated area for service dogs to relieve themselves located in the public area of the terminal (north of Door 1, Arrivals level), thereby contravening paragraph 227(1...
Enforcement Actions | 2024-05-06
Context
The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2024-04-30
(A) On or about April 2, 2024 Bermudair Limited advertised the price of an air service on the website https://www.flybermudair.com/en without including the total price that must be paid to the advertiser to obtain the air service, expressed in Canadian dollars, thereby contravening paragraph 28(1)(...
Enforcement Actions | 2024-04-25
(A) On or about April 2, 2024, 2320127 Ontario Inc. carrying on business as Slate Falls Airways advertised the price of an air service on the website https://www.slatefallsair.com without including the total price that must be paid to the advertiser to obtain the air service, expressed in Canadian...
Enforcement Actions | 2024-04-25
(A) On or about April 13, 2024, British Airways Plc failed to provide reasonable assistance at the request of an enforcement officer, thereby contravening subsection 178(5) of the Canada Transportation Act.
Enforcement Actions | 2024-04-19
(A) On or about August 18, 2023, Air Canada failed to ensure that a member of personnel who has received training required by Part 1 of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) also received, at least once every three years, refresher training that is suitable...
Enforcement Actions | 2024-04-15
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