Agency site

Compensation for accessibility-related complaints
Amount of compensation the Agency can award for accessibility-related complaints Since January 1st 2022, the maximum compensation for accessibility-related complaints has increased to $20,536.81. In the context of an accessibility complaint, the Canadian Transportation Agency (CTA) may award...
Web page | 2022-05-20
Determination No. A-2021-182
Web page |
Transcona Lead
Notices of Discontinuance | 2022-05-16
Determination No. A-2021-181
Web page |
British Airways Plc
(A) On or about November 30, 2021, British Airways Plc advertised the price of an air service on the website britishairways.com without setting out all third party charges under the heading “Taxes, Fees and Charges”, thereby contravening subsection 28(2) of the Air Passenger Protection Regulations...
Web page | 2021-12-13
Decision No. 64-W-2021
Web page |
Important Notice from the CTA on the Flair determination
Flair has submitted its response to the preliminary determination issued by the Agency on March 3, 2022. The Agency is in the process of reviewing it. The Panel will consider all evidence and if it determines at the end of the process that Flair is not Canadian, Flair's licences would be suspended...
News | 2022-05-04
Decision No. 76-C-A-2021
Web page |
Decision No. 120-C-A-2021
News |
Decision No. 62-R-2021
News |

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