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Precision Aviation, Inc.
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Precision Aviation, Inc. has committed the following 10 violations, operated an air service using a Cessna 560 Citation Ultra type aircraft...
Enforcement Actions | 2024-10-31
WestJet
On or about November 15, 2023, at Cancun International Airport (CUN), WestJet failed to provide a service to a person with a disability who uses a mobility aid, by not returning the mobility aid to the person on arrival at the destination without delay, thereby contravening paragraph 41(1)(c) of...
Enforcement Actions | 2024-11-13
Etihad Airways P.J.S.C.
(A) On or about October 24, 2024 Etihad Airways P.J.S.C. did not set out an air transportation charge (‘’Fuel surcharge’’) under the heading ‘’Air Transportation Charges’’ in the booking system found on the website https://www.etihad.com/en-ca/, thereby contravening subsection 28(3) of the Air...
Enforcement Actions | 2024-11-14
Medway Air Ambulance, LLC
Pursuant to section 180 of the Canada Transportation Act SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Medway Air Ambulance, LLC has committed the following 5 violations by operating an air service using a Learjet 45 type aircraft bearing...
Enforcement Actions | 2024-11-25
Etihad Airways P.J.S.C.
(1) On or about January 23, 2024, Etihad Airways P.J.S.C. failed to make available, in simple, clear and concise language, on a document on which the itinerary of the passenger appears, the terms and conditions referred to in subsection 5(1) of the Air Passenger Protection Regulations (APPR),...
Enforcement Actions | 2024-12-05
WestJet
(1) On or about September 28, 2024, WestJet failed to provide a service to a person with a disability who uses a mobility aid, by not returning the mobility aid to the person on arrival at the destination, John F. Kennedy International Airport (JFK) without delay, thereby contravening paragraph 41(...
Enforcement Actions | 2024-12-11
Aspen Air Charters Inc.
On or about November 8, 2024, Aspen Air Charters Inc. on its website (www.aspenaircharters.com) sold, caused to be sold or publicly offered for sale in Canada an air service without holding a licence issued under Part II of the Canada Transportation Act in respect of that service, thereby...
Enforcement Actions | 2024-12-18
WestJet
On or about March 2, 2024, WestJet failed to provide passengers affected by the cancellation of flight WS1474 scheduled to depart on March 2, 2024, the information referred to in subsection 13(1) using the available communication method for which they had indicated a preference, including a method...
Enforcement Actions | 2025-01-09
Pakistan International Airlines
(A) On or about December 23, 2024, Pakistan International Airlines Corporation advertised the price of an air service on their mobile application without setting out all third party charges under the heading “Taxes, Fees and Charges”, thereby contravening subsection 28(2) of the APPR. (B) On or...
Enforcement Actions | 2025-01-16
WestJet
Note : this Notice of Violation was withdrawn on July 11, 2025 Date of revision : July 14, 2025
Enforcement Actions | 2025-07-25

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