Agency site
Displaying 1-10 of 14 items.
Service standards publicly state the level of performance that citizens can reasonably expect to encounter from the Canadian Transportation Agency under normal circumstances.
The Agency is the aeronautical authority for Canada that issues licences to operate publicly available air services. The...
Web page | 2016-12-05
Service standards publicly state the level of performance that citizens can reasonably expect to encounter from the Canadian Transportation Agency under normal circumstances.
An international charter air service is a non-scheduled international service operated under a contractual arrangement...
Web page | 2016-12-05
The Secretariat processes most submissions and applications to the Agency.
You can contact the Secretariat by:
Email
secretariat@otc-cta.gc.ca
Courier
Secretary
Canadian Transportation Agency
60 Laval Street, Unit 01, Gatineau, QC
J8X 3G9
Note that the loading dock is located on Hôtel...
Web page | 2016-10-03
If you are aware of any violation to the Canada Transportation Act or related regulations, or if you find an air fare advertisement does not comply with the all-inclusive air price advertising regulations, send an email to: conformite-compliance@otc-cta.gc.ca.
You may also contact the enforcement...
Web page | 2016-09-22
Read all the instructions first
Please read the instructions carefully to make sure you're uploading your documents in the correct folder.
How to log in
Note: It's recommended to use a desktop computer. You must use a browser with JavaScript enabled.
Go to the login page to connect to...
Web page | 2016-08-26
When do I have to file?
You should file any forms or documents according to the deadlines set out below, unless another time period is specified by the Agency.
See deadlines for:
Requests
Filing of submissions
Expedited processes
Reminder: your form and any...
Web page | 2016-08-26
Do you have questions about your adjudication case?
This Q&A provides quick answers.
If you want more information, you can refer to the applicable section of the Dispute Adjudication Rules.
Submissions
How can I file a submission?
You can use one of our forms...
Web page | 2016-08-26
The stages of an adjudication case
There are 2 stages for any dispute resolved through adjudication.
For detailed information about these stages, see the Dispute Adjudication Rules.
Air travel complaints: On September 30, 2023, the CTA launched a new resolution process for air travel...
Web page | 2016-08-26
Table of Contents
Background
Scope of Work, Methodology and Approach
Section 1: Overview and PIA Initiation
Section II: Risk Area Identification and Categorization
Background
The Canadian Transportation Agency (Agency) is an independent, quasi-judicial tribunal established...
Web page | 2016-07-14
Why choose the Agency?
Here are some of the reasons why you can have an engaging and meaningful career at the Agency:
We focus on our people. We work hard at recruiting, developing and retaining a highly competent work force.
We foster a cooperative, rewarding work environment that provides you...
Web page | 2016-05-04