Agency site

Displaying 21-30 of 515 items.
Air Canada
(A) On or about August 30, 2023, Air Canada failed to provide assistance services, on the request of a person with a disability (2DIAUJ) and without delay, to assist the person with disembarking flight AC1058, thereby contravening subsection 35(f) of the Accessible Transportation for Persons with...
Enforcement Actions | 2023-12-21
WestJet
(A) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), a designated enforcement officer has issued this notice of violation believing Swoop Inc. has committed 5 violations of failing to provide, free of charge, alternate travel arrangements to passengers (B6RCVJ), and (...
Enforcement Actions | 2023-12-19
Canadian Pacific Railway Company
(A) On or About May 23-24, 2023, in the City of Calgary, Alberta, the Canadian Pacific Railway Company, contravened subsection 95.3(1) of the Canada Transportation Act, as it did not comply with Agency order 66-R-2014, made under subsection 95.3(1) of the Canada Transportation Act, which directed...
Enforcement Actions | 2023-12-14
Air Canada
(1) On or about October 20, 2023, at Toronto Pearson International Airport, Air Canada failed to permit a person with a disability (4PHJJX) to board in advance of other passengers, on flight AC127, when the person had requested assistance with boarding, locating their passenger seat or cabin,...
Enforcement Actions | 2023-12-13
Air Greenland A/S
(A) On or about June 28, 2023, Air Greenland A/S operated an air service using a Dash 8 type aircraft bearing registration OY-GRH from Nuuk, Greenland (GOH) to Iqaluit, Nunavut (YFB) without holding a licence issued under Part II of the Canada Transportation Act (CTA), thereby contravening...
Enforcement Actions | 2023-12-13
1263343 Alberta Inc. (dba. Lynx Air)
(A) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), a designated enforcement officer has issued this notice of violation believing 1263343 Alberta Inc. (dba. Lynx Air) has committed 37 violations of failing to provide passengers (0LREWJ), (7S13DZ), (DU7SI9), (E0UR7H...
Enforcement Actions | 2023-11-27
Canadian National Railway Company
(A) On or About July 10, 2023, in the Regional Municipality of Waterloo, Ontario, Canadian National Railway Company, did not comply with Agency order 28-R-2023, made under subsection 95.3(1) of the Canadian Transportation Act, directing it to cease arriving at the Derail before receiving clearance...
Enforcement Actions | 2023-11-27
Delta Air lines, Inc.
(1) On or about July 20, 2023, Delta Air Lines, Inc. failed to provide passenger (HHERQ8), affected by the delay of flight DL3777 scheduled to depart on July 20, 2023, the reason for the delay using the available communication method for which he had indicated a preference, including a method that...
Enforcement Actions | 2023-11-17
Sunwing Airlines Inc.
(A) On or about December 21, 2022, Sunwing Airlines Inc. failed to provide, free of charge, alternate travel arrangements to a passenger (124336492), whose flight (WG360) was cancelled or delayed by three hours or more for reasons within carrier's control, to ensure the passenger completed their...
Enforcement Actions | 2023-11-17
Air Canada
(1) On or about June 13, 2023, at Toronto Pearson International Airport, Air Canada failed to provide to a person with a disability (392YSP) any passenger seat adjacent to their passenger seat that is needed to provide sufficient floor space for their service dog, if because of the size of the...
Enforcement Actions | 2023-11-09

Also search in...

Type

Enforcement category

Fiscal year

Date of issuance

Sector