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Displaying 11-20 of 514 items.
Air India Limited
(A) On or about February 6, 2024, Air India Limited advertised the price of an air service on the website www.airindia.com and did not include each optional incidental service offered for which a fee or charge is payable and its total price or range of total prices, thereby contravening paragraph...
Enforcement Actions | 2024-02-15
Alaska Airlines Inc.
(A) On or about January 26, 2024, Alaska Airlines, Inc. provided information in an advertisement on the website https://www.alaskaair.com/ in a manner that could interfere with the ability of anyone to readily determine the total price that must be paid for any optional incidental service, thereby...
Enforcement Actions | 2024-02-13
American Airlines
(A) On or about February 1, 2024, American Airlines, Inc., advertised the price of an air service on the website without including in the advertisement the total price for each optional incidental service offered for which a fee or charge is payable, thereby contravening paragraph 28(1)(e) of the...
Enforcement Actions | 2024-02-13
Italia Trasporto Aereo S.p.A.
A) On or about January 23, 2024 Italia Trasporto Aereo S.p.A. advertised the price of an air service on the website without including the total price that must be paid to the advertiser to obtain the air service, expressed in Canadian dollars, thereby contravening paragraph 28(1)(a) of the Air...
Enforcement Actions | 2024-02-13
Air Transat A.T.
(1) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Air Transat A.T. Inc. has committed 4 violations of failing to apply the terms and conditions of carriage specified in its tariff CTA(A...
Enforcement Actions | 2024-02-09
Aerotransportes Internacionales De Torreón
(A) On or about February 19, 2023, Aerotransportes Internacionales De Torreón operated an air service using an aircraft bearing registration XA-VCY from Mexicali, Mexico (MXL) to Vancouver, Canada (YVR) without holding a licence issued under Part II of the Canada Transportation Act (CTA) thereby...
Enforcement Actions | 2024-01-31
Emergency Response International, LLC
(A) On or about April 5, 2023, Emergency Response International, LLC operated an air service using an aircraft, a Citation II 550 bearing registration XA-VEG from Puerto Vallarta, Mexico (PVR) to Regina, Canada (YQR) without holding a licence issued under Part II of the Canada Transportation Act (...
Enforcement Actions | 2024-01-31
Sun Country, Inc.
(1) On or about August 11, 2023, Sun Country, Inc. failed to charge the tolls and apply the terms and conditions of carriage specified in its tariff, namely: Sun Country, Inc. applied charges to a passenger (PNR # L39VXI) for their first and second pieces of checked baggage, contrary to the tolls...
Enforcement Actions | 2024-01-31
Deutsche Lufthansa Aktiengesellschaft (Lufthansa German Airlines)
(A) On or about October 12, 2023, Deutsche Lufthansa Aktiengesellschaft (Lufthansa German Airlines) failed to provide passenger (2ITHJL), affected by the delay of flight LH475 scheduled to depart on October 12, 2023, at 20:50, the reason for the delay using the available communication method for...
Enforcement Actions | 2023-12-28
Air Canada
(A) On or about August 30, 2023, Air Canada failed to provide assistance services, on the request of a person with a disability (2DIAUJ) and without delay, to assist the person with disembarking flight AC1058, thereby contravening subsection 35(f) of the Accessible Transportation for Persons with...
Enforcement Actions | 2023-12-21

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