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Disclaimer : This is not a legal document. The explanations and definitions provided are for general guidance purposes only. For legal information on the Maximum Revenue Entitlement, see the Canada Transportation Act, Division VI.
In case of differences between this guide and the legislation,...
Publication | 2020-12-22
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Introduction
This guide is for airlines licensed by the Canadian Transportation Agency (CTA) to provide non-scheduled services to and from Canada ("licensees"). It explains the CTA's requirements for licensees that want to operate international charter flights. The...
Publication | 2020-12-14
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Watch the American Sign Language (ASL) videos
Introduction
ASL version of Introduction
This is an American Sign Language (ASL) video with no audio
Continue to the next video: How to use this guide
Preparing to travel? This...
Publication | 2020-10-09
For landowners, road authorities, utility companies, and federal railway companies
Introduction
This guide explains how to prevent and resolve disputes about railway crossings. It covers building, maintaining, and paying for a crossing, in two parts:
Information for landowners who want to...
Publication | 2020-09-28
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Plain language Summary
A plain language summary of the Assistance for Locating Passenger Seats and Tactile Row Markers Guide is available.
1. Purpose
This guide explains the requirements in the Accessible Transportation for Persons with Disabilities Regulations (...
Publication | 2020-06-30
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Plain language Summary
A plain language summary of the Best Practices for Interacting with Persons with Disabilities Guide is available.
1. Purpose
This guide provides best practices for transportation service providers subject to the requirements in the Accessible...
Publication | 2020-06-30
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Watch the ASL video
Introduction
ASL version of Accessible transportation guides - Introduction
End of ASL videos - Accessible transportation guides - Introduction
Accessible transportation for persons with disabilities is a...
Publication | 2020-05-01
Read the pdf (526 KB)
Watch the American Sign Language (ASL) videos
1. Purpose
ASL version of chapter 1. Purpose
This is an American Sign Language (ASL) video with no audio
Continue to the next video: When advance notice is not required
This...
Publication | 2020-05-01
Read the pdf (433 KB)
Watch the ASL videos
1. Purpose
ASL version of Chapter 1. Purpose
Continue to the next video: Terminal operator curbside assistance obligations
This guide explains the obligations of terminal operators and carriers, under the...
Publication | 2020-05-01
Read the pdf (510 KB)
Watch the ASL videos
1.Purpose
ASL version Chapter 1. Purpose
Continue to the next video: Chapter 2. Who is considered to be a person with a disability
This guide explains what assistance the Accessible Transportation for...
Publication | 2020-05-01