WOW passengers - Important information about cessation of air operations
If you are affected by WOW airlines' bankruptcy, we suggest the following:
- Contact your travel agent or other transportation providers as soon as possible to make alternative arrangements.
- If you paid by credit card, contact the credit card company to see if you are eligible to be reimbursed or rebooked on another flight.
- If you purchased travel insurance, contact the insurance company to see if you are covered.
- If your travel agent is registered in Ontario, Quebec or British Columbia, you may be eligible for a refund from the provincial government authorities responsible for travel:
Office de la protection
Consumer Protection BC
For additional information about the situation, please click on the hyperlink from the Icelandic Transport Authority.