Accessibility at the Canadian Transportation Agency

The CTA is committed to advancing accessibility and making it a priority in the delivery of our services. We put this into practice everyday in service to the Canadian public and in support of our employees. We will engage with persons with disabilities to better understand their experiences and meet their needs when interacting with the Agency.

All Canadians have a right to benefit from our services equally. And all people who work with us have a right to do their jobs free of barriers. Our Accessibility plan and our Accessibility feedback process represents our commitment to identifying barriers to taking meaningful action to remove them.


Accessibility Plan

Read our plan to removing or reducing barriers over the next 3 years and find out how the CTA is committed to making accessibility an ongoing priority.

Web Accessibility Statement

Read our web accessibility statement on how the CTA strives for greater levels of accessibility than those required by the current standard.

Accessibility feedback process

Learn about how to provide feedback, how to submit feedback anonymously, and what we do with your feedback. You can also request alternative formats of the accessibility plan, and a description of our feedback process.

Progress report

The progress report provides an update of the progress made while also continuing dialogue with persons with disabilities for the purpose of learning more about their experience and needs when they interact with the CTA.

Date modified: