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This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board Directive on Accounting Standards: GC 4400 Departmental Quarterly Financial Report. It should be read in conjunction with the Main Estimates and Supplementary Estimates for the current year.

On June 22, 2023, the Budget Implementation Act, 2023, No. 1 (BIA) received Royal Assent and came into force. It amended the Canada Transportation Act (the Act) to clarify, simplify and strengthen Canada's air passenger protection regime. It requires airlines to provide compensation for inconvenience to passengers when there is a flight disruption, unless there are exceptional circumstances. It also puts the burden on airlines to prove the situation is an exceptional circumstance. The Canadian Transportation Agency (CTA) must amend the Air Passenger Protection Regulations (APPR) to reflect the changes made to the Act.

Proposed regulatory changes were developed to respond to the new requirements of the Act and to address implementation issues that had been noted since the APPR came into force in 2019. The CTA published a consultation paper on the proposed regulatory changes and sought feedback from the public, consumer organizations, industry stakeholders and academics from July 11, 2023 to August 10, 2023.

2023-11-15 |

Departmental Result Reports (DRR) are individual department and agency accounts of actual performance, for the most recently completed fiscal year, against the plans, priorities and expected results set out in their respective Departmental Plans. DRRs inform parliamentarians and Canadians of the results achieved by government organizations for Canadians.

Read the pdf (1.4 MB) Executive Summary The Canadian Transportation Agency (the Agency) is committed to advancing sustainable...

The Privacy Act (PA), enacted in 1983, imposes obligations on federal institutions to ensure that privacy rights of individuals are respected. The PA grants Canadian citizens, permanent residents and persons present in Canada the right to access their personal information held by institutions subject to the PA and to request corrections. The PA also establishes a legal framework governing the collection, retention, use, disclosure, processing, disposal and accuracy of personal information in the delivery of programs and activities of institutions subject to the PA.

This Annual Report is tabled in Parliament under section 72 of the PA. This report describes how the Canadian Transportation Agency (Agency) fulfilled its responsibilities under the PA for the period beginning April 1, 2022, and ending March 31, 2023.

2023-10-18 |

The Access to Information Act (ATIA), enacted in 1983, grants Canadian citizens, permanent residents and any person or corporation present in Canada the right to access the records of federal institutions subject to the ATIA. This right enables individuals to access or obtain copies of records of a government institution, subject to specific and limited circumstances under the ATIA. The ATIA complements other policies and procedures to make government information available to the public, such as open-government initiatives and proactive disclosure.

This Annual Report is tabled in Parliament under section 94 of the ATIA and section 20 of the Service Fees Act. This report describes how the Canadian Transportation Agency (Agency) fulfilled its responsibilities under these acts for the period beginning April 1, 2022 and ending March 31, 2023.

2023-10-18 |

The Canadian Transportation Agency's (CTA) Annual Report is an account of its activities for the preceding year. It includes information about the Agency's dispute resolution, enforcement and regulatory activities. The report is submitted to Parliament through the Minister of Transport.

2023-10-17 | Annual Reports
Air travel complaints On September 30, 2023, the CTA launched a new resolution process for air travel complaints. The process applies...
2023-09-30 | Resource Tool
Disclaimer: This document is not the official version of the Canadian Transportation Agency Rules (Dispute Proceedings and Certain...
2023-09-30 |
Read the pdf (695 KB) Effective September 1st, 2023 Note The rates in the schedules of this...
2023-09-15 | Guides