Publications

Displaying 1 - 10 of 236 publications
Read the pdf (451 KB) 1. Introduction This is a guide explaining passenger rights and airline obligations if there is a...
2021-11-17 | Guides
Read the pdf (544 KB) 1. Purpose This is a guide explaining the types and categories of flight disruption included in the ...
2021-11-17 | Guides
Read the pdf (500 KB) 1. Purpose Clear and timely communication of accurate information to passengers, including in cases of...
2021-11-17 | Guides
Read the pdf (727 Kb) Effective November 1st, 2021 Note The rates in the schedules of this guide are based...
2021-10-21 | Guides
Management Statement for the Quarter Ending June 30, 2021 1. Introduction This quarterly financial report has been prepared by management as required by...
Disclaimer This is not a legal document. The explanations and definitions in this guide are for general guidance purposes only....
2021-07-28 | Guides
Introduction On August 28, 2020, the Canadian Transportation Agency (CTA) launched consultations on proposed changes to the Railway Interswitching...
2021-07-23 |
Introduction The COVID-19 pandemic and subsequent collapse of global air travel have revealed a gap in Canada's air passenger protection framework that...
2021-07-02 |
1. Introduction All airlines licensed by the Canadian Transportation Agency (CTA) that offer service to, from, or within Canada, must have the...
2021-06-18 | Guides
Disclaimer: This is not a legal document. The explanations and definitions it provides are for general guidance purposes only. Code-...
2021-06-18 | Guides