Publications

Displaying 31 - 40 of 240 publications
Resolution of Disputes through Mediation - A Resource Tool
Air travel complaints On September 30, 2023, the CTA launched a new resolution process for air travel complaints. The process applies...
2025-05-06 | Resource Tool
The Accessible Canada Act and the Accessible Transportation Planning and Reporting Regulations: A Guide on Progress Reports

The purpose of this guide is to explain TSPs’ obligations under the Accessible Transportation Planning and Reporting Regulations with respect to the development of progress reports. In particular, this guide explains:

  • The contents of progress reports;
  • The preparation of progress reports, including consulting persons with disabilities;
  • The requirements for the publication of progress reports; and,
  • Best practices related to progress reports.

A plain language summary of the Accessible Canada Act and the Accessible Transportation Planning and Reporting Regulations: A Guide on Progress Reports is available.

2025-03-20 | Guides
Five-year review of interswitching regulations and rates: Consultation paper

The purpose of this document is to consult interested Canadians on the Regulations, primarily for sidings within 30 km of an interchange at origin or destination. This review does not consider the appropriateness or use of the extended interswitching provision (160 km interswitching) under subsection 127(2.1) of the Canada Transportation Act.

2025-03-14 |
Quarterly Financial Report For the quarter ended December 31, 2024

The Quarterly Financial Report provides financial information for the quarter and fiscal year-to-date, as well as comparative financial information for the preceding fiscal year. The report also provides a statement outlining the results, risks and significant changes in operations, personnel and programs during the quarter.

2025-02-28 | Quarterly Financial Reports
Accessibility-Related Airlines Policy Changes
Airlines can modify their accessibility policies and practices which may have an impact on passengers with disabilities who may not be aware of these...
2025-01-27 |
2024 Accessibility Progress Report

The annual progress report provides an update of the progress made while also continuing dialogue with persons with disabilities for the purpose of learning more about their experience and needs when they interact with the CTA.

2024-12-18 |
Departmental Results Report 2023–2024
Erratum: The Canadian Transportation Agency has reviewed the Departmental Results Report for fiscal year 2023-24 and has revised the...
2024-12-17 | Departmental Results Reports / Departmental Performance Reports
Financial Statements for the period ended March 31, 2024

The Financial Statements provide an accounting of the full nature and extent of the Canadian Transportation Agency's activities. They provide a statement of financial position as at March 31, a statement of operations, a statement of change in net debt, a statement of cash flows and explanatory notes for the period ending March 31. These financial statements have been prepared by management using the Government of Canada's accounting policies, which are based on Canadian public sector accounting standards.

2024-12-17 | Financial Statements
Quarterly Financial Report for the quarter ended September 30, 2024

The Quarterly Financial Report provides financial information for the quarter and fiscal year-to-date, as well as comparative financial information for the preceding fiscal year. The report also provides a statement outlining the results, risks and significant changes in operations, personnel and programs during the quarter.

2024-11-29 | Quarterly Financial Reports
Annual Report 2023–2024

The Canadian Transportation Agency's (CTA) Annual Report is an account of its activities for the preceding year. It includes information about the Agency's dispute resolution, enforcement and regulatory activities. The report is submitted to Parliament through the Minister of Transport.

2024-11-05 | Annual Reports