Publications
Displaying 31 - 40 of 248 publications
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Introduction
ASL version of this chapter
...
2021-02-11 | Resource Tool
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Message From the Chair and Chief Executive Officer
The 2020-21 reporting year that is...
2021-02-09 | Departmental Plans / Reports on Plans and Priorities
Read the pdf (446 KB)
1. Purpose
This is a guide explaining the types of flights to which the Air Passenger Protection...
2021-01-22 | Guides
This guide has been archived. Please see the updated version of Communicating Key Information to Passengers: A Guide
1. Purpose
Clear and timely...
2021-01-22 |
Read the pdf (392 KB)
Watch the ASL videos
I. Purpose
ASL version of this chapter...
2021-01-22 | Guides
Read the pdf (410 KB)
1. Purpose
This is a guide explaining passenger rights and airline obligations during a tarmac delay....
2021-01-22 | Guides
This guide has been archived. Please see the updated version of Types and Categories of Flight Disruption: A Guide
1. Purpose
This is a guide...
2021-01-22 |
Read the pdf (452 KB)
1. Introduction
This is a guide explaining passenger rights and airline obligations in the event a...
2021-01-22 | Guides
This guide has been archived. Please see the updated version of Flight Delays and Cancellations: A Guide
1. Introduction
This is a...
2021-01-22 |
1. Introduction
This guide explains the steps airlines operating to, from and within Canada must take to help seat children under the age of 14 close to...
2021-01-22 | Guides