Publications

Displaying 191 - 200 of 247 publications
Compliance Report: Accessible Ground Transportation at Airports
Background The Canadian Transportation Agency (Agency) is responsible for ensuring that undue obstacles to the mobility of persons with disabilities are...
2017-01-26 | Compliance Reports
Effective December 28th, 2019 - Notification to Air Carriers of Upward Revision of the Limits of Liability Governed by the Montreal Convention
Reference is made to the Convention for the Unification of Certain Rules for International Carriage by Air, done at Montreal, on May 28, 1999 (...
2016-11-16 | Information Bulletins
Departmental Performance Report 2015-2016
Table of Contents Message from the Chair and Chief Executive Officer Results Highlights Section I: Organizational Overview Section II:...
2016-10-26 | Departmental Results Reports / Departmental Performance Reports
Guidelines for the Resolution of Complaints Over Railway Noise and Vibration

This is a guide for people who live or work near railways, and also for local governments and railway companies. It explains how to deal with rail noise and vibration concerns, including:

  • the steps (collaborative measures) to take to find a solution;
  • how to ask the CTA for help if you take these steps but still can't find a solution; and
  • how the CTA resolves the complaint, including the issues it looks at to decide whether the noise or vibration is reasonable.

This guide also comes with two added documents: Noise and Vibration from Idling Locomotives and Railway Noise Measurement and Reporting Methodology. Experts from outside the CTA helped write these information items.

2016-10-03 | Guidelines
Procedures for the Adjudication of Objections to Rail Level of Service Arbitration Submissions under section 169.43 of the Canada Transportation Act

This is a guide for shippers and railways that are involved in level of service arbitration. It explains what happens if the shipper submits an issue for arbitration that the railway believes is not eligible. The guide explains:

  • the railway's right to formally object to including the issue in the arbitration;
  • the deadline for the railway to submit its objection and the information it must include;
  • the process the CTA uses to consider objections, including the possibility that it would hold a hearing with the shipper and the railway (and other witnesses if needed); and
  • the documents or information the shipper and railway would have to provide during the process, and the deadlines for providing them.

See also: Freight Rail Service and Rates: A Guide

2016-07-18 | Guidelines
Web Accessibility - A Resource Tool for Transportation-Related Websites
Introduction More and more travellers are using the websites of transportation service providers to arrange travel. If persons with disabilities are to...
2016-07-08 | Resource Tool
Compliance Report: Website Accessibility (2016)
A. Background In 2011, the Canadian Transportation Agency (Agency) initiated a monitoring exercise aimed at assessing and improving transportation...
2016-07-07 | Compliance Reports
Insurance Requirements for Federally Regulated Freight Railway Companies - Implementation guide

This is a guide for freight railways. It explains:

  • the forms railways must submit to the CTA (Annual Certificate of Compliance for Railway Operations in Canada, Certificate of Insurance; and Detailed Volume Report);
  • the minimum levels of liability insurance that freight railways must have to get and keep their railway licence (certificate of fitness);
  • how the insurance levels are higher for railways that carry dangerous goods (the more the railway carries, the more insurance it must have);
  • how the CTA confirms what insurance level a railway should have and monitors railways to ensure they are maintaining the proper level;
  • railways' reporting responsibilities related to dangerous goods and insurance; and
  • the special requirements for railways involved in accidents involving certain dangerous goods.

See also: Guide to Certificates of Fitness.

2016-06-15 | Guides
Ministerial Inquiry into Allergies to Peanuts, Nuts and Sesame Seeds in Commercial Air Travel - Report of the Inquiry Officer
Executive summary Introduction and background The Canadian Transportation Agency (Agency) is an independent quasi-judicial tribunal of the Government of...
2016-06-15 |
Compliance Report: Montréal-Pierre Elliott Trudeau International Airport
Background The Canadian Transportation Agency (Agency) is responsible for ensuring that undue obstacles to the mobility of persons with disabilities are...
2016-06-08 | Compliance Reports