Publications
A core mandate of the Canadian Transportation Agency (CTA) is to protect this right. Under Part V of the Canada Transportation Act, transportation service providers are required to ensure, up to the point of undue hardship, that barriers to persons with disabilities are removed, so those persons have equal access to the federal transportation network. The CTA’s roles are to make accessibility-related regulations and resolve accessibility-related disputes between travellers with disabilities and transportation service providers.
This guide explains:
- The services for which no advance notice is needed;
- The services for which a carrier can request advance notice, information and/or documents from a person with a disability;
- What kinds of documents or information a carrier may request from a person with a disability;
- How much advance notice a person with a disability must give when requesting services; and
- What a carrier must do if the traveller doesn’t provide advance notice, documents or information.
This guide explains:
- What kind of assistance operators and carriers must provide, including information to be published; and
- Curbside assistance tips for passengers.
This guide explains :
- Who is considered to be a person with a disability due to a severe allergy;
- What kind of assistance carriers must provide to a person with a disability due to a severe allergy; and
- Travel tips for persons with disabilities due to severe allergies.
This guide explains:
- the accessibility of on-board entertainment equipment;
- services for passengers with disabilities who want to access on-board entertainment;
- publishing information on on-board entertainment services and any related conditions; and
- personnel training related to on-board entertainment.
This guide explains the obligations of transportation service providers:
- what information they must publish;
- their obligation to provide information in alternative formats; and
- more specific communication obligations related to:
- individual communication needs;
- telephone calls;
- websites;
- public announcements inside terminals; and
- automated self-service kiosks.
Departmental Plans are expenditure plans for each appropriated department and agency (excluding Crown corporations). They describe departmental priorities, strategic outcomes, programs, expected results and associated resource requirements, covering a three-year period beginning with the year indicated in the title of the report.
The Quarterly Financial Report provides financial information for the quarter and fiscal year-to-date, as well as comparative financial information for the preceding fiscal year. The report also provides a statement outlining the results, risks and significant changes in operations, personnel and programs during the quarter.
The Financial Statements provide an accounting of the full nature and extent of the Canadian Transportation Agency's activities. They provide a statement of financial position as at March 31, a statement of operations, a statement of change in net debt, a statement of cash flows and explanatory notes for the period ending March 31. These financial statements have been prepared by management using the Government of Canada's accounting policies, which are based on Canadian public sector accounting standards.
The Canadian Transportation Agency's (CTA) Annual Report is an account of its activities for the preceding year. It includes information about the Agency's dispute resolution, enforcement and regulatory activities. The report is submitted to Parliament through the Minister of Transport.